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there is a XBOX 360
repair guide available that covers this problem and also all other common XBOX
problems. You can get your copy XBOX 360 Repair Guide, you can download it and
get help to fix your console
If all of your other games play and only this game will not read ,Try it on a friends xbox just to rule out a weak laser problem. some console's cd roms are more sensitive to specific games . second try another copy of the same game, since not all game are created equal . a slight timing off set in the drive can cause some game to kick out due to copy protection .
Best advice is to contact Rockstar, they might have had simular complaints about the game, the proof is in the pudding though, basically proving that it was the game that destroyed itself and not a defective console that did it, it also contacting MS to see if they had complaints.
From what you are though, it sounds like the laser is being told to get to close to the disc, causing the grinding noise and the groove in the disc.
I am almost 100% certain that the warranties of xbox 360 consoles have been extended 3 years.
I also had this problem some months ago, and Im sorry to say that I was told the problem is in the hardware. I had to send my xbox in, and they sent me a brand new one, fully covered under warranty.
Give xbox a call... 1-800-4MY-XBOX, ask about the warranty of your system, and also let them know your problem. The only way I ever got any games to work with this problem, was to open and close the tray over and over until it finally worked, so I finally just sent it in. Good luck.
when the new games came out, the console updates itself when you go to play the game. Look on the back of your console at the numbers. (not serial or part) You should see 2006 or 2007. It is most likely that you have an 2006 which means that your graphics card isnt strong enough to handle the graphics from these games. If you call up microsoft and tell them that the console had the 3 red rings (even though it doesnt) They will take your console, repair it, and update it all for free.