Question about Philips 37PF7320A 37 in. HD-Ready LCD Television

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TV doesn't recognize any remote

My LCD worked fine for 6 months, then one day stopped recognizing the remote. I've used 2 remotes: one for tv specific functions (PIP, tv settings, etc) and the other for my satelite service. Both worked on the volume and TV on/off. They both stopped working at the same time. This definately isn't a remote control issue, but a problem with the TV. Does anyone have any troubleshooting ideas? The remote sensor is not blocked.

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  • Anonymous Mar 25, 2008

    my tv doesn't recognize my remote....i'm sure it's not the remote

  • buckskinbowm May 11, 2008

    I have the exact same problem. Remotes for both the TV and cable stopped working with the TV at the same time. This is a Philips 37PF7320A 37 in. This is definitely not a remote problem. Batteries are fresh, and all the cable box functitons can still be run with cable remote.



    I can still operate TV from controls on side of the TV. Does anyone have a solution?

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The proble is the IR sensor 932220681667 or the small signal board. I would replace the IR sensor first. Also check the firmware and make sure it is BX23U-1.5.0.0_03531 and if it is not go to www.usasupport.com and down load the firware on a USB stick. If the set still has the problem when both are done replace the small signal board.

Posted on Aug 20, 2008

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It turns out that about a month after I posted the problem about my remote no longer working, the power supply board went bad. There are a ton of postings on FixYa that talk about that problem. When I had my power supply board replaced (at a cost of $250!! for an 18-month old TV!!!), the remote started working again as well.

Posted on Aug 20, 2008

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