Question about Epson RX620 All-In-One InkJet Photo Printer

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Scanner wont work on our epsom rx620

Printer will work but scanner wont work says its not connected to computer wont reconize it but it will print if you go onto scanner you cant then get it to print can you help please

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  • elaineparr08 Jan 27, 2009

    thank you very much but i think we have fixed it very gratfull elaine

  • The StickMan May 11, 2010

    You will have to go thought that again as I can not understand what you are on about put in some full stops in places please.



    Rgs

    The StickMan

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You might want to try to uninstall all of the printer/scanner software and drivers and re-install it, you can go to Start>settings>control Panel>Add/Remove programs from Win XP, and from Control panel there's a icon called system, open that one and remove the printer from there. if you don't have the CD that came with it or if you want to see if the manufacturer has an updated version of the application you may go to their website to find it, in most cases is the name of the printer's manufacturer with .com ( ie: www.canon.com, www.hp.com, www.epson.com, ect..)

Posted on Jan 28, 2009

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Please rate my solution after reading it. Thank you

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