Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Have a line on fax sheet

How do i clean it

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Open the document feeder and clean the scanner glass.

Posted on Jan 16, 2009

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I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have...


The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.


Jul 08, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

NG: Poor Line Condition / Out Of Memory


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

May 05, 2010 | Brother MFC-8860DN Printer

1 Answer

Keep getting message Poor Line Condition/out of Memory. No problem getting incomeing faxes cannot sed one. Brothers MFC-5890cn. Thanks Paul


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.


Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.

If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Apr 08, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Brother MFC-490cw gives error when I try to send a fax. Machine prints a transmission verification report listing error as NG:poor line condition/ out of memory. What are the possible problems and...


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Sep 24, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Black Line when using sheet feeder


Open the cover over the scanning area and check the narrow strip of glass to the left of the platen glass. See if there is any foreign material there (dirt, whiteout, etc) and clean it gently with a damp cloth. You may find a piece of clear plastic covering that area. It's there to keep the glass from getting scratched. If the plastic is heavily scratched at that point, it can cause the line you're seeing. Removing the plastic will clean up the scans.

Jan 16, 2009 | Canon MultiPASS F80 All-In-One InkJet...

1 Answer

After replacing the ink cartridges ran out I replaced them for new ones and the machine is not telling me that cartridges are empty tried and tried to rereplace them and I still keep getting the same


  1. Press the Menu/Set key.
  2. Press the up or down navigation key until TEST PRINT appears on the LCD.
  3. Press Fax Start. The DCP/MFC begins printing the Print Quality Test Sheet.
  4. By reviewing this Test Sheet, you can determine if the print quality or alignment needs improvement or adjustment.
StepA - Checking the print quality:
  1. The display will read "IS STEP "A" OK?" 1.YES 2. NO.
    Before choosing YES or NO, closely examine the print quality of the four color blocks that are formed by short diagonal lines on the Test Sheet.
    If all lines are clear and visible, press 1 (YES) and proceed to StepB. If you can see missing short lines, press 2 (NO).

  2. The display will then ask you if the print quality is OK for each color. Press 2(NO) for any color with the problem.

  3. The display will then show START CLEANING? 1.YES 2. NO.
    Press 1(YES) and the DCP/MFC will start cleaning the color ink cartridges.

  4. After the cleaning is finished, press Fax Start. The DCP/MFC will print another Print Quality Test Sheet.

  5. If you can see missing short lines in any of the four color blocks press 2 (NO) and repea the quality check and cleaning process. Repeat this procedure at least 5 times if print quality remains a problem. If short lines are still missing after the fifth cleaning and test print, replace the necessary ink cartridges. If the print quality of the 4 color blocks is OK, press 1 (YES).
StepB - Setting the Alignment:
  1. The display will then read "IS STEP "B" OK?".

  2. Examine the 600 DPI and 1200 DPI test prints on the Print Quality Test Sheet. If the number 5 sample of both the 600 DPI and 1200 DPI most closely matches the 0 sample, press 1(YES).
    If one of the other samples is a better match for the 0 sample, press 2 (NO). The display will then prompt you to select the sample that most closely matches the 0 sample for 600 DPI and then 1200 DPI.

  3. Print another Print Quality Test Sheet by following the steps provided at the top of this page and check it.

  4. Press Stop/Exit.

Aug 11, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Fax


If you use the automatic document feeder to make a copy, do you see the same line? If so, the scanner glass needs to be cleaned. Not the entire glass, just the small area to the left side that scans paper as it is fed through the automatic sheet feeder. Use a soft cloth lightly dampened with plain water to remove any material on this area of the scanner glass.

Jun 06, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Fax machine not sending out fax, transmition report reads "out of memory" and "poor line condition"


This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Apr 30, 2008 | Brother MFC-8660DN 5-in-1 Laser...

1 Answer

Grabs two sheets when sending a fax


Sounds like it just needs to be cleaned. If you can give me the make and model of the fax, I'm sure that I can find the manuals for you.

Mar 26, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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