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Paper Jam 0 error on Xerox Workcentre PE 120i

We are receiving the error "Paper Jam 0" on our Xerox Workcentre PE 120i, however there is no paper jam. After opening and closing the doors (and making sure there's no paper jam), the fax seems to reset and we'll receive the last fax in memory, then we'll get the error message again. Thank you for your help!

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  • Anonymous Jan 15, 2009

    For the a last 3 months every time i print have of the job prints and then it comes up paper jam. So I check to see if we have any paper that needs to be removed and nothing. I open and close the tray and then it prints out the remainder of he job until i need to print again. So not worth having this printer

  • Anonymous Mar 10, 2009

    same problem..but found a solution --was the pickup rollar and separation pad in the bottom tray that had worn out--was not hard to fix myself and done for under 40 bucks.

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6 Suggested Answers

  • 2072 Answers

SOURCE: xerox workcentre pro 215

J1 is an empty toner cartridge.

Posted on Jul 16, 2008


yooperbud
  • 8637 Answers

SOURCE: Xerox WorkCentre PE120i - Paper Jam 1

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 28, 2009

  • 2072 Answers

SOURCE: Keeps showing "document jam" even though the jam was cleared

Most likely one of the jam sensors was knocked out of its clip. You would have to take the document feeder off and apart to find and reseat it.

Posted on Mar 26, 2009

  • 4 Answers

SOURCE: Our XEROX Worcentre 4150 often jams and displays a

In the main door at the top in the middle there is a little black leaver that moves up and down if it gets stuck in the up position it thinks that there is a papper jam just check the little black lever and make sure its down

Posted on Jul 10, 2009

  • 336 Answers

SOURCE: I cannot find a print driver for my workcentre PE

Hi there,

You can download the driver here...
http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=PE120_PE120I&Xlang=en_US&Xcntry=USA

regards,
Jeep Brainy

Posted on Jul 31, 2009

  • 78 Answers

SOURCE: Xerox PE 120i workcenter. Error says

you need to remove your paper tray.take your toner carriage out ,yurn the mc and assess

Posted on Nov 30, 2009

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1 Answer

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Paper jam


if you cleared the paper jam an your printer still shows this paper jam, you may try this:
1. after you clear the paper jam, turn off an on the printer.
2. if above advice is not working you may try to look more carefully (with a flashlight maybe) if a small piece of paper is not blocking the paper jam sensor.
3. unfortunately this is a job for a qualify serviceman.
4. in less then 2-3 % of cases is a defective sensor, and must be replace by a serviceman.

Sep 23, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Replace Drum


your toner has nothing to do with sending/receiving faxes. If you can print to the xerox...something is wrong with the software..
delete and re-install software..Xerox website is useless
check the black sensor that dangles into the paper tray. wiggle it up and down, ahten resintalled the tray

Aug 13, 2008 | Xerox WorkCentre PE16 All-In-One Laser...

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