Question about Rival Crock Pots & Slow Cookers

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Missing rubber tips on legs

With out these safety rubber tips the pot can slid very easyly some could get burned Ilok at some other onesand they are missing also.

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True , you need to be carefull if your missing the rubber tips ,and you cant buy them but you might find something that will work for you at your home town hardware store ( not home deopt ) somewhere you can take the crock pot right in and ask a salesman about it . he might just know what you need and where it is . good luck

Posted on Jan 16, 2009

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2 Answers

Replacement Feet


You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

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1 Answer

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I called 1-800-5574825 The Rival Company Customer Service Dept. I found my instruction booklet and it had this number. They do not have a replacement part for this item. The customer service person was very polite and said since it was under warranty (under 1 year) she is sending me a brand new slow cooker. Very wasteful since I just need the rubber foot, but at least they are sticking behind their product. I hope this helps someone else.

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