Question about HP LaserJet 4600dn Color Printer

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Keep getting 10.00.03 supplies error, have tried turning the machine off and on several times.

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  • Scott Schoemann
    Scott Schoemann Apr 20, 2016

    A supplies error typically indicates a bad or empty toner ctg... check your owners manual as to which one, if you do not have one, you can download one directly from HP.

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10.00.03 - The printer cannot read or write to the yellow print cartridge memory tag.

Solution:


Turn the printer off and then back on again.

If error returns, remove all print cartridges and turn off the printer.

Cold reset the printer:

Turn on the printer.

Watch the control panel.

When the memory starts counting, press and hold the green (Select) button.

Continue holding the green check button until the Ready, Data, and Attention lights flash once, and then stay on steady.

Release the check button when the Ready, Data, and Attention light are on steady.

The control panel will display SELECT LANGUAGE.

Press (Down Arrow) button once. The control panel will display COLD RESET.

Press (Select). The printer will perform a cold reset and then continue its power-on sequence.

Wait for the printer prompt to install each print cartridge.
This should return the machine to operating condition. If you still get the error, replace the yellow print cartridge.

Posted on Jan 16, 2009

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