Question about HP Officejet 5610 All-In-One InkJet Printer

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Lines on copies and scanned images

When i use the doc feeder to copy or scan it leaves one yellow or red line down the entire page, it also does this whenever i copy in color. i have cleaned the heads don't know how to get it fixed

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I would type it all out but hp has a great little document - complete with pictures!! The issue is that there is something on the small strip of glass that is used for the feeder and needs to be cleaned.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00671260&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Posted on Jan 16, 2009

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How do i stop my sharp mx 4111n printer from printing with line on the paper


does this happen when printing? or copying? if printing check the fuser, image /drum unit What color is the line replace that image unit, if copying does it happen thru the doc feeder ? if so place on the big glass and make a copy if it goes away the its the doc feeder slit glass that is small glass use by the doc feeder, big glass not used by the doc feeder when copying or scanning

Feb 17, 2015 | Sharp Office Equipment & Supplies

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BLACK MARK ON THE COPIES OR SCANNED IMAGE


Clean the slit glass under the document feeder. Lift the feeder and find the thin piece of glass on either the left or right side and give it a good cleaning - you marks will likely go away.



Here is a how-to for removing lines from Sharp copiers.

How To Remove Lines from copies prints on Sharp copier

Jan 17, 2014 | Sharp Mx-C402sc mx-C402sc

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Savin 9935DPE is printing one thick vertical balck line down the copy or print pages. About 2 of every 3 pages printed. What's wrong?


are you printing from Doc feeder or glas?? if from feeder then try to make a copy from the glass, does it still do it? yes problem is with drum.
No? problem is with the small scanning glass to the left, look carefully see if any spots or lines on the 1inch glas --- clean it

Sep 05, 2012 | Savin 9945dpe 9935dpe 2035dpe 2045dpe...

1 Answer

Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

When I copy or fax something it has a black line running down the page. When I scan to copy or send something straight from the computer it does not have a black line down the page.


there is a mark on the glass where it is being scanned.

If you are using a doc feeder then you need to clean the glass that reads that.

probably just a small mark on it.

if this helps please leave me a rating if not let me know.

Apr 18, 2011 | Office Equipment & Supplies

1 Answer

When I copy papers on my Canon imageRunner 2800 there are 2black lines in the middle of the copied paper. How do i solve this problem?


Hello mike,
You may have a fairly easy problem to fix, and that's good thing ! If the lines only appear when you use the document feeder then we can handle this. Please place a document on the platen glass and make a copy. If the copy looks good then we need to clean your "scan" glass. The scan glass is the small glass located to the left of the large platen glass. It's about 3/4" by 14",and will only cause problems when you use the automatic doc feeder.If it gets dirty then thin lines will show up. If indeed this is the problem then I have a test u can use that will help you Take a plain piece of paper. Mentally divide it into 4 squares and then simply write the numbers 1,2,3,4 on each quadrant. At the top edge of your newly formed test document place an arrow pointing away from the body of the paper, and it needs to point "UP".. Now draw an arrow on the test document that points to the left "lead " edge. Put your newly constructed test target in the document feeder and make a copy of it. Now, you KNOW how you placed the test document, so lets look at the copy. If you have lines only thru the document feeder, then look at the copy you made and notice where the lines are. Ok, now you know where the lines show up on the copy, so lets take your "test" document and compare them side by side.Once you have made this comparison, and can see where the lines show up, take the ORIGINAL test document and place it IMAGE UP (1,2,3,4) on the glass. This will point out exactly where the dirt is. By looking at the copy that has lines, and where they show up on the page, you can use the test page that is laying face up on the glass and compare the 2. BOOM !! You can look towards the small scan glass and find the dirt that is causing the lines. With your copier, IF you place a document on the glass then the scanner moves to "scan" the document. But if you use the document feeder, the scanner stays in one spot and the motion of the document moving ACROSS the scanner and is scanned like a bar code. If there is dirt on the scan glass then a line occurs instead of a "blob" as you would see if you used the platen glass.I hope this all makes sense (I tend to ramble) and I hope it helps you. You of course could have far more complex problems. But your description of the problem sounded like my remedy/idea might be just what you need. Take care and good luck. if I helped you please let "fixya" know. SPINAL

Apr 02, 2011 | Canon Office Equipment & Supplies

1 Answer

I have a lexmark x364dn. It has a line through the copies I make. I can print and scan and it is fine. The line is just on copies


Assuming the COPY uses a automatic document feeder. The doc feeder scans doc by passing doc over a narrow window. If there is a dot or several dots in the narrow window, it / they will show up on copies as a line.
Clean the window (looks like a long glass window about 1 inch wide ) carefully with a SLIGHTLY damp towel. Should get rid of the lines.

Nov 11, 2010 | Lexmark X364dn All-In-One Laser Printer

1 Answer

Lines on Outgoing Faxes and Copies from Feeder Is there a way to clean the doc feeder scanner? I have a big line going down the center of the page when I copy or fax from there. Thanks!


Hello,

If you lift the top of the unit so that you can see the scanner glass and clean the surface on the left side and the very end of the scanner you should be ok. The sheet feeder runs the pages through the feeder and down to the glass at the end then back to the feeder and out to the stack of pages. If you try to scan anything with wet ink, highlighter, marker, etc some may come off on the glass and cause the lines to appear. Just use windows on a paper towel, not sprayed on the unit.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Dec 02, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

When the Automatic Document Feeder (ADF) to copy I


There are two scan modes when copies are made.When you make copies through ADF you originals go past small **** glass located to the left of the main exposure glass.Any small mark on this **** glass( correction fluid mark,ink mark,small scratch,dust particle and so on)will show as a line on your copy.So to get rid of these vertical lines on your copies you need to clean this small exposure glass.

Oct 04, 2009 | Epson Stylus CX9400Fax InkJet Photo...

1 Answer

Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans


the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem

Jul 28, 2009 | Xerox WorkCentre 4150/X Laser Printer

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