Question about HP Officejet 5610 All-In-One InkJet Printer

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Lines on copies and scanned images

When i use the doc feeder to copy or scan it leaves one yellow or red line down the entire page, it also does this whenever i copy in color. i have cleaned the heads don't know how to get it fixed

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I would type it all out but hp has a great little document - complete with pictures!! The issue is that there is something on the small strip of glass that is used for the feeder and needs to be cleaned.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00671260&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Posted on Jan 16, 2009

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How do i stop my sharp mx 4111n printer from printing with line on the paper


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When I copy or fax something it has a black line running down the page. When I scan to copy or send something straight from the computer it does not have a black line down the page.


there is a mark on the glass where it is being scanned.

If you are using a doc feeder then you need to clean the glass that reads that.

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Apr 18, 2011 | Printers & Copiers

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When I copy papers on my Canon imageRunner 2800 there are 2black lines in the middle of the copied paper. How do i solve this problem?


Hello mike,
You may have a fairly easy problem to fix, and that's good thing ! If the lines only appear when you use the document feeder then we can handle this. Please place a document on the platen glass and make a copy. If the copy looks good then we need to clean your "scan" glass. The scan glass is the small glass located to the left of the large platen glass. It's about 3/4" by 14",and will only cause problems when you use the automatic doc feeder.If it gets dirty then thin lines will show up. If indeed this is the problem then I have a test u can use that will help you Take a plain piece of paper. Mentally divide it into 4 squares and then simply write the numbers 1,2,3,4 on each quadrant. At the top edge of your newly formed test document place an arrow pointing away from the body of the paper, and it needs to point "UP".. Now draw an arrow on the test document that points to the left "lead " edge. Put your newly constructed test target in the document feeder and make a copy of it. Now, you KNOW how you placed the test document, so lets look at the copy. If you have lines only thru the document feeder, then look at the copy you made and notice where the lines are. Ok, now you know where the lines show up on the copy, so lets take your "test" document and compare them side by side.Once you have made this comparison, and can see where the lines show up, take the ORIGINAL test document and place it IMAGE UP (1,2,3,4) on the glass. This will point out exactly where the dirt is. By looking at the copy that has lines, and where they show up on the page, you can use the test page that is laying face up on the glass and compare the 2. BOOM !! You can look towards the small scan glass and find the dirt that is causing the lines. With your copier, IF you place a document on the glass then the scanner moves to "scan" the document. But if you use the document feeder, the scanner stays in one spot and the motion of the document moving ACROSS the scanner and is scanned like a bar code. If there is dirt on the scan glass then a line occurs instead of a "blob" as you would see if you used the platen glass.I hope this all makes sense (I tend to ramble) and I hope it helps you. You of course could have far more complex problems. But your description of the problem sounded like my remedy/idea might be just what you need. Take care and good luck. if I helped you please let "fixya" know. SPINAL

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1 Answer

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Clean all your glass including the thin strip on the left side that handles scanning for the doc feeder. Run copies both off the glass and the doc feeder. If the line is still there then take off the glass, dust the inside scan cavity and dust your 3 mirrors with a new, lint free rag. Make sure your glass is completely clean before you put it back on.

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Assuming the COPY uses a automatic document feeder. The doc feeder scans doc by passing doc over a narrow window. If there is a dot or several dots in the narrow window, it / they will show up on copies as a line.
Clean the window (looks like a long glass window about 1 inch wide ) carefully with a SLIGHTLY damp towel. Should get rid of the lines.

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You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.

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1 Answer

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Hello,

If you lift the top of the unit so that you can see the scanner glass and clean the surface on the left side and the very end of the scanner you should be ok. The sheet feeder runs the pages through the feeder and down to the glass at the end then back to the feeder and out to the stack of pages. If you try to scan anything with wet ink, highlighter, marker, etc some may come off on the glass and cause the lines to appear. Just use windows on a paper towel, not sprayed on the unit.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

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