The Sony Bravia KDL-32BX320 generally gets excellent reviews
(4.5 stars out of 5) from owners, so I have to wonder what you're watching. This is an HDTV and should excel when provided an HD signal to display. SD (standard definition) signals often look worse on an HD display than on an SD display. An HD signal is only available via the following ways (reference the image below):
1) An "over the air
" (UHF / VHF) antenna is connected to the cable / antenna
input and there is a broadcaster of HD
content nearby (only an over the air antenna can input HD signals to this jack - no cable boxes, etc.).
2) An HD
Cable TV, DirecTV or Dish Satellite set top converter, Blu Ray Disk Player (or other HD source is connected via HDMI
3) An HD
video played back from a computer hard drive connected to the VGA
jack (when the computer is equipped with a modern processor and video card).
You will NOT be able to view HD video if:
1) The source material is a SD (non-HD) source. An over the air antenna will not provide HD signals if the broadcaster does not have HD content to show or is not capable of broadcasting in HD. Digital is not necessarily HD.
2) The source material (other than over the air antenna) is connected via Antenna / Cable jack.
3) The source material is connected via Composite
jacks.The USB jack is generally not an input for motion pictures, but may display stills - depending on the TV's ability to play the format they are stored in (jpeg, gif, bmp etc.).
Hopefully, this will help you solve the problem you're having with the picture. Good luck!