Question about Magic Chef MCD1311ST Microwave Oven

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Shuts down for 5 minutes

My large Magic Chef (2 weeks old/ mounted above the stove) shuts down after 3 usage of making popcorn. Then it resets after 5 minutes. Help…

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  • raj7274 Apr 21, 2009

    by accident I turned on the microwave not realizing there was nothing inside. Silly me.  Anyways it shut down as if power was turned off.  Happened before a few months ago and came back after 10 minutes.  Hoping it resets soon!

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I have the same problem with my new magic cheff over the stove microwave oven. I call magic chef and they gave me the 800 number for the service center (1-800-775-0202). When I described the problem they told me to just put a plate under the popper and this wouldn't happen anymore. I haven't tried it yet but here's hoping.

Posted on Jan 20, 2009

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I would first check that the installation is correct as per the installation manual / owner's manual and that the filters are installed properly and not clogged.

If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open.

Then when it cools, it closes the circuit and allows power through again.

Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

All things considered, since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Magic Chef / Ewave see here or their contact page.

You can download owner's manuals for many Magic Chef models here.


Posted on Jan 18, 2009

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