Question about Umax Astra 1220S Flatbed Scanner

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Scanned image appears with lines going through it

The scanner seems to scan but the resulting image has lines going through it and the color is mostly gone-could i need a new bulb? This has been in use for many years on an old MAC. (Astra 1220s)

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It is possible, but first try cleaning the glass with a window cleaner and a soft cotton cloth and under the scanning options increase the quality to a higher setting and see if this helps at all. You may even benefit from purchasing a new scanner if this does not work as they a fairly resonably priced and will save you the hassle of repairing it.

Posted on Jan 15, 2009

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1 Answer

Bizhub C652 has horizontal lines.


its important to find out whether the \'lines\' are in scan direction/ or only through Radf or only from scan glass,

if the lines are only showing when documents are fed throught the Radf, then the problem lies with the document scan plate( left of the main glass platen (about 2" in width)) or with the scan plate blade cleaner

if the lines ONLY appear when copying from the Glass then the issue lies within the optics (probably nothing more than a clean will be needed)

another question would be to ask if the lines are solid (black line overprinting image) or if they are \'missing\' lines where the image has failed to copy, sometimes it can be hard to work out which side the fault lies,so try shaded greys as a copy original .

if the scan lines are appearing on both Radf and Glassplatten ,mode then the issue may be dirty optics/ccd sensor or it could e an indication of the ccd failing or image control pwb in error while interpreting the image file.

what to do

1) place a grey sheet of paper in the Radf and have the copier photocopy both sides of the original and print to single sided sheets ( so the printer turns the original over to complete the task)

observe the result.

2) have the copier photocopy directly from the platten glass- single sided.

observe the result.

ckeck to see if the error has appeared on both sets of prints ,

if the error has only appeared in the first set of prints then the issue may be a tiny DOT on the slit glass (left of platten) - a dot on this glass will indeed appear as a Line as the original is scanned across the glass.

hhope thhis helps

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