Question about SanDisk Sansa Clip MP3 Player

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Trying to download songs from windows media to ipod keeps telling me to connect device (device has been connected)

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  • Ryan Peterman
    Ryan Peterman May 11, 2010

    is it an actual APPLE IPOD? because your picture and info says sandisk...

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  • 8,596 Answers

Windows Media won't recognize iPod most of the time.
If you have a Sansa instead of an ipod:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 23, 2009

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I am trying to sync music from a cd that is in my windows media player library to my ipod touch, but my computer or media player is not recognizing a device connected in order to sync the music..


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if you already have iTunesyou

*open iTunes
*insert cd into computer
* a notification will pop up. and you need to download the songs into your library.

hope this helps -_-

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I have an nano ipod and I can not transfer songs from my computer using windows 7 to my ipod. The computer sync says to connect device and the ipod is say connected, but nothing is saying it is connected...


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1. Disconnect from the computer.
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3. Before the Apple is gone, press and hold the center and left back button until it says "Disk mode".
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If that works, you'll have to reset after you're done. Hope I've helped, I work on iPods and they can be a real pain.

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You can download iTunes here free: http://www.apple.com/itunes/download/
All the music files currently in your Windows Media Player can all be transferred into iTunes, so no worries about losing your music.

Hope that helps.

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Need help not technical rubbish


That's because apple has made it to where you can ONLY sync an ipod using itunes. Sorry for the bad news but you will have to bite the bullet and download the free software from
www.apple.com
apple basically put a protection on they're products that make it to where you have to use itunes. Im sorry your having issues with this topic still

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Whenever you connect your ipod to computer it will automatically sync..

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