Question about Microsoft Windows XP Professional for PC
I am a college freshman and I was trying to log into my Windows Live account and forgot my username and password. Please help ASAP. Thanks.
You can only recover your password if you know your username. If you have forgotten your username it is going to require you to make a new loggin name and password
Posted on Jan 15, 2009
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Posted on Jan 02, 2017
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Oct 16, 2013 | Microsoft Computers & Internet
Jan 16, 2013 | Computers & Internet
Dec 30, 2012 | Microsoft Windows XP Professional for PC
Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.
Double check to be sure you are typing both your username and password exactly how you created them.
Reset your password.
If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.
On the next screen, follow the prompts to enter your email address and the given security verification code.
Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.
This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.
Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.
The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.
Check the status of the network on a site like Down Right Now that reports server problems on popular sites.
Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.
At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.
You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.
hope this helps
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