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You are going to need a computer with the latest version of iTunes on it and unfortunately this will fully erase all data on the device Its called Forced Recovery. So with the device plugged into your PC, iTunes open, if it shows up in iTunes eject it, or cancel the prompt to restore a device in recovery mode.
Hold down the Power button for 3 seconds
Without releasing the power button, also hold the Home button for 10 seconds
Without releasing the home button, release the power button and keep holding the Home button for About 20 seconds.
iTunes will detect an iPod/iPhone in recovery mode, let off button and set down device and hit RESTORE in iTunes.
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
but unfotunately all your previously synced congs will be lost,,, but its ok then, because you can use your ipod again.
If he has his own computer, just plug it into his and open up iTunes, you will be asked if you want to sync the ipod with the this computer, say yes, then click "Erase and Sync."
There ya go!
If you share a computer, then plug it onto your computer, select the ipod in the list to the left in iTunes, then select the "Music" tab and choose which music he wants synced to the iPod.
Hope this helps!
Unfortunately the only thing I could do to rectify this problem was "restore" my iPod which essentially means deleting everything and resyncing again. Very frustrating! I found this would happen if I plugged my iPod into my work computer where I didn't have full admin rights to the machine. It was corrupting the main file iTunes reads to see the directories on the iPod. So if you happen to be plugging it into another machine this might be the cause of it happening as I haven't had the problem since I stopped plugging it into my work machine.
Hi, I tunes is looking for a hard drive so that it can sync. Try downloading the iPod shuffle utility restore tool. It is just for iPods and it is free. After you download it and install it in your computer, start it, plug your iPod into the computer and it should restore it to factory specs. You may have to try it multiple times - just be patient. I hope that helps.
Try pluging in the iPod and when it does not sync press F1, this tells the computer to update any USB port but usually doen't work. Then try reseting the iPod while plugged in. You do this by holding the Menu and Middle button for five seconds. Also go into my computer to see if your iPod has shown up there. I think that a 4th Gen Nano would still be under warrenty. Make an appointment to the Apple store's Genious Bar. If it doesn't sync there, they may replace it.