Question about OKI C5500n Printer

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Color printing issues with OKI C5500n

When printing in color there is one place on the page where the color is off. In that spot the color looks like it has faded or it is not adhering to the paper. It happens in the same spot on every document and in all colors -- unless I print in greyscale.

Any suggestions?

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  • Bill healthy Feb 16, 2009

    The toner comes off the paper in one spot as if there was something on a roller and everytime it reaches that spot it is defective. I cannot find a dealer to talk with.



6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

  • 1113 Answers

SOURCE: OKI 5600 - Can you do a 'clean'?

Clean Cyan led head (on lid)

Replace Cyan drum with new

Posted on Dec 20, 2007

  • 123 Answers

SOURCE: Oki c5500n drum reset

To get the OKI C5500 to keep going (without opening and closing the lid constantly) in spite of toner cartridge & drum life messages:

1) Turn off printer.
2) Hold down "+" and "-" buttons at the same time, and keep them held down while turning printer back on... continue to hold until the word "OKIUSER" appears.
3) Use "-" button to scroll down to "FUSE KEEP MODE".
4) Press "Enter" button, hold for approx. 10 seconds, then release.
5) Press "Enter" button again, followed by rapid release and repress with hold for approx. 10 seconds.
6) Release "Enter" button, then press and let up one more time quickly.
7) You will see "INITIALING" and then "ONLINE" messages.

If you currently have an error message for toner cartridge life, the message will continue to be shown until after you've sent one print job, and then it will usually disappear for awhile. It will stay gone for longer if you have your printer set up so the toner sensor is turned off.

If you currently have a error message for drum life, it will continue to appear, but you will still be able to print.

Beware that you will have to keep a closer eye on print quality (since you are no longer relying on error message to tell you when your toner cartridges are in need of a replacement or refill, or the drum truly needs to be changed or refurbished).
Please note that anytime you turn the printer off, you will have to go through the whole process again when you turn it back on. It doesn't take long though, and will quickly become habit whenever turning on your printer for the day!
Good Luck.

Posted on Apr 08, 2008

  • 134 Answers

SOURCE: OKI C5200 - Faded black print area

Trying cleaning the black LED's that are on the top portion of the open clamshell. Use rubbing alcohol on a rag and wipe each bar x4/. These units charge the drum surface where print is going. This should work.

Posted on Jun 12, 2008

  • 101 Answers

SOURCE: OKI C5500N COLOR PRINTER error message

either you've installed the wrong toner cartridge or it's not seated properly

Posted on Oct 13, 2008

  • 466 Answers

SOURCE: colors are not printing the acutal color

It all depends on the meaning of 'not properly'.

Try creating a document with four different squares, or words, of these colours: yellow, magenta, cyan and black. If all of them print (albeit not with the correct shades) it is probably an ICM driver error. But my guess is that only one of those four colors will print badly, due to a defective color cartridge.
The OKI 5150 makes all perceivable colours using cyan, magenta, yellow and black toners, so if one of these malfunctions, the resulting colors will lack the required shade of, say, yellow, and will appear to be "wrong". The yellow colour itself, of course, would simply disappear (the "yellow" you use might actually be 95% yellow and 5% cyan; then the "yellow" square will be printed as a very light shade of cyan, while the other colors - say, 95% magenta and 5% yellow - will turn out almost exact).

Try with the color test and replace any failing cartridge; if all four (almost) pure colours do print incorrectly, it's unlikely to be a cartridge problem, and we'll have to dig deeper.

Posted on Sep 09, 2009

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There is a yellow tint across the majority of the page when I print in color. I have replaced both the yellow drum and the toner cartridge, but the problem is still there...Suggestions?


The only thing i can think of is that the cleaning blade on the Transfer belt is not cleaning correctly!You can stop the page while printing and should see the yellow on the belt!You will need to replace the transfer belt!

Good Luck!!

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I had this problem. It is normally one of the drums. Pull out each drum and clean and look the the bottom. If you see a scratch going all the way around the drum you have located the problem. Replace the drum.

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Bad Yellow drum. Try clean it and replace. If scratched you must replace.

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No, when you need to replace the drum, you must replace the drum. You don't want to mess around resetting fuses on the drums. They go about 10,000 pages on the 5500; then start to make lines, streaks etc on the printout. Why would you want that.

OKI Certified Technician.

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