Question about Coby MP-C831 MP3 Player

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Unit Displays A Green Screen And Will Not Operate.

My Coby MP-C831 mp3 player will only display a green screen when a battery in inserted. No menu or any other characters are displayed. The unit cannot be turned off/on and is not recognized when connected to a pc.

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  • 36 Answers

SOURCE: USB Driver for Coby MP-C582 MP3

Hello angelicgrace,

If you click on the this link , it will take you directly to Coby's support site. The very first item on the table ( "MP3 Player Driver for Windows 98SE") is the one you need to download and install. Hope this heps. Let me know.


Posted on Dec 28, 2007

  • 1 Answer

SOURCE: coby mp-c7095 mp3 player will not charge was working but not now

Just got Coby MP C7095 MP3 Player 2 GB for Christmas and the power would not turn on. I tried to charge it but still nothing happened.

Posted on Dec 28, 2007

  • 8596 Answers

SOURCE: My Coby Mp3 model MP-C7095(2GB) turns on but...

You may want to call Coby's cust svc, since the documentation on the website is a little spotty - Customer Care: 1.800.727.3592
If you have the user manual, check and see if there is a "reset" method - this will turn your player off when it freezes.

Then, hold in the volume + button while the player is off, and connect it to your computer - after continuing to hold the volume + button for several seconds, a Windows XP enabled computer will load the missing drivers. It should pop up a window that says "Found New Hardware wizard: Recovery Mode"

Finally, you can try reformatting the player in windows Media Player. connect the device to the computer, and bring up the drop-down menu underneath the Sync tab - select your player, and select "Format player"

You will most likely need to get a firmware upgrade from Coby's website, although I had a difficult time finding your exact model number - their cust svc may be able to direct you to the right place.

Posted on Apr 16, 2008

  • 1 Answer

SOURCE: Coby installation


Posted on May 28, 2008

  • 370 Answers

SOURCE: my coby mp3 mp-610 keeps saying file sys err hod do i fix it

the file system seems to be damaged ... format and reload ... and if possible upgrade the player software

Posted on Dec 07, 2008

  • 1 Answer

SOURCE: coby mp3 mp-605-4g is not recognized by any computers

I have the same problem. If you turn the unit over, you can see a small hole on th bottom right hang side - (next to USB symbol) - The RESET button is located inside. If you insert a small paper clip and press the button for approx 20 seconds it should function again.
Works for me

Posted on Dec 04, 2009

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Unit has a white screen when turned on. Still

try resetting player but DON'T FORMAT THROUGH WINDOWS
if it didn't work DL firmware for u're player an reinstall
good luck

Apr 21, 2010 | Coby MP-610 MP3 Player

1 Answer


Hey sexy_hood_ma,

Based on information provided by the manufacturer, it appears that this model MP3 player should feature a drag-and-drop interface. This essentially means that as long as your MP3 player is connected to your computer, it should be visible as an external storage device when you view your "My Computer" menu in Windows. All you should need to do is select the files you wish to copy to your MP3 player and drag them over the player's icon.

If you're still not quite sure how to proceed, you may wish to refer to your owner's manual documentation for further information.

Hope this helps you out.

Go Ahead. Use Us.

Jul 03, 2008 | Coby MP-C831 MP3 Player

2 Answers

Installing coby mp4

It has to be the computer.Take it into computer store and have them fix it.

Apr 04, 2008 | Coby MP-C831 MP3 Player

1 Answer


the computer can charge it write now

Mar 12, 2008 | Coby MP-C831 MP3 Player

1 Answer

I lost my software for my mp3 player help me

Here is the support site everything ya need is there.

Aug 05, 2007 | Coby MP-C831 MP3 Player

1 Answer


Try this, uninstall ALL software and Drivers to do with the Player. Reboot. Then reinstall all the software and drivers again, then plug in ya player into ANY OTHER USB port and it should be detected and work.. If not.. its repair/replacement time :(

Mar 17, 2007 | Coby MP-C831 MP3 Player

1 Answer

Please help

sorry u need to purchase a knew one either your connections were messed up on your usb cord or its simply jus not in process anymore bring it to someone who knowa how to fix mp3 players or purchase a new one WAL-MART HAS SOME GREAT DEALS ON THEM

Jan 18, 2007 | Coby MP-C641 (256 MB) MP3 Player

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