Question about Siemens WFXD8400UC Front Load Washer

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REALLY NOISY Hi, I have had my Hotpoint WT741 for two years and just lately it seems to be really noisy - in fact it sounds like an aircraft landing in the kitchen! It really is deafening. I don't remember it being that noisy when i first bought it? Can you help please.

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  • Anonymous Apr 27, 2009

    The suspension struts are worn out have a look at espares about £20.00 each i replace both of them

    steve

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Posted by mikey b from st Helen's. after experiencing a similar fault on my wt741.i set about determined to find the cause of the noise.On spin,particularly fast spin the washing machine was making a horrendous vibrating banging noise.i eventually traced the fault to the lower concrete weight which simply needed tightening. which is held on with 4 10mm bolts.the weight can be easily accessed by turning the washer on its side.support the outer drum with a small block of wood against casing before lying on its side. you will need a 10mm spanner to get on bolts.hope this was helpful !

Posted on May 04, 2009

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YOur bearings in the back of the tub have worn out! This is caused by using powder soap. This is a very common problem and is around 400 bucks to fix.

Posted on Jan 15, 2009

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Posted on Jan 02, 2017

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This is classic. You need to replace drum bearings.

Only a Certified Technical Engineer should do this work.

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Sound like drum bearings ..However try checking concrete Weights top and bottom .. they may be loose

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If you spin the drum by hand, and it is niosy and rumbling then the main drum bearings have failed.
If under 5 years old, then you should be able to get it repaired under Hotpoint 5 year guarantee, You just pay for labour and call out, cheapest option, it is not really a D.I.Y job, as it is quite involved, and entails a lot of work.
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If the machine is brand new then you should have removed the transit bolts from the back of the machine before use. If you have had it some time then you will find that the concrete counterweight on the underside of the machine has come loose and needs to be re-tightened. It can be quite awkward on some machines so if it is too indepth for you then please ask a competent person to help you.

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It sounds as though the main drum bearings are failing, if you spin the drum by hand and it feels rough or sounds niosy, then it is definately the main bearings. there should be little or no noise when you spin the drum by hand.. Re the door lock,I do not think the two problems are related, could be a faulty door lock that is taking too long to release.

If the m/c is under 5 years old, then you should be able to get it put right under Hotpoint 5 year guarantee

You pay for labour, all parts are free, and in your case the cost of parts, would in excess of £100.00
So it would be worth a phone call to Hotpoint to confirm if you are covered.
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Hi.

It sounds like your washer may have a major problem.

If it was so noisy, it sounds to me as though the main drum bearings have gone, or the motor bearings, that being the case, I woukld recommend that you do not use the washer until it is checked out.

Hope this helps!!!

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Best way to check if the main drum bearings have gone is to;
  1. Remove back panel of washer
  2. Remove drive belt.
  3. Spin drum by hand from the inside of the drum, if it feels rough, or is noisy and rumbling, then the main bearings have gone.
If there is no apparent noise, then you will have to investigate further.
If I can help further, pleas let me know.
Plz rate my solution.
Thanks.

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