Question about Acer TravelMate 8204WLMi Notebook

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New laptop Bought a new laptop after setup a message came up thaking me for choosing this brand. But now it will not come off the screen. Anything i try comes up behind this message and you can't bring it to the front. Phoned company they told me what to do but as soon as i turned it off and on again it is back. Now what the company told me to do does not work. Thankyou for any help

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Re: new laptop

Perform a system recovery:
Does not come with recovery cd's - there is a program that allows you to burn the disks or
3 ways:

1. If in Windows - Start - Programs - Acer empowering technology - Acer E-recovery management -
click on Restore at bottom then "Restore to factory default settings"
2. Or clcik on Burndisks instead of restore
3. Alt/F10 during boot right after Acer splash screen on startup
End User Technical Support and Service (USA only)
For end user technical support, spare parts and service: 1.800.816.2237

Posted on Feb 02, 2008

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Re: new laptop

It will be something that is set to run at start up, especially, if it's a Vista installed ACER, you will also find that when you connect to the internet that it will also go to the acer web site, so there are two things you will have to sort out. First obove the start button, there is the search, type in 'msconfig', then a box will pop up with all the start up programmes, after you have clicked ok to administration rights, go to the end tab 'start up' and look for the acer advert, you may have to extend the line to see exactly which line you need as other acer ptogrammes run at start up like empower etc, so look for unimportant running programmes, remember if anything you have unticked and you really need to have it running, you can always tick it again. you will be asked to apply the changes and restart the system, when it restarts a box will show saying you have changed the system start up, just click don't show me again. next the Acer hoe page that always starts up go to internet explorer, tools, internet options and on the general tab, you will see probably two home pages, your usual one if you have one and the Acer one, just highlight it and delete it off.

Posted on Jun 17, 2007

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