Question about SanDisk Sansa e250 MP3 Player

1 Answer

Load main image failed?

I just pressed the power button on my Sansa and it goes to a black screen that says: Load main image failed switch to recovery Please connect USB. I connected it to the computer but i dont know what to do help!

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 155 Answers

Hope this would help. Have you updated the firmware of your player? Try updating the firmware of your player. When the player is turn off slide the hold switch for it to show orange/red color. Then press the Record and the menu button until is shows on the screen welcome to recovery mode. Then go to sandisk website and download the firmware update and install it to your computer. When it ask you to connect a device connect the player and update the firmware of the player. If the update is successful then it would ask you to choose a language. Hope this helps

Posted on Jul 22, 2007

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: sansa e200 load main image failed

I have also encountered the same problem. "Load main image failed Switch to Recovery Mode" What I did was: 1. Download and install the Firmware Updater Software from SanDisk "http://www.sandisk.com/Assets/File/Downloads/firmware/SansaUpdaterInstall.exe" 2. Bring up the Sansa into recovery mode by: -Switch the Hold Switch to Locked Position -Hold (and continue to hold) the Record button -Press the menu button (may a need an extra hand) while plugging in the USB Cable to the computer 3. After the Sansa is in the Recovery Mode saying: "... Enter 2.0 MSD" (Means that it is currently in MSD) 4. Right Click on the Sansa Firmware Updater icon in the System Tray (near the clock) and select "Update Now" 5. Once the dialogue box appears, DO NOT SELECT AMERICA, but chose Japan and Update. 6. Follow it's procedures till the end. -The screen will tell you to unplug then press finish. BUT WAIT! -I press the finish button first, then right click on the "Safely Remove Hardware" icon on the System Tray and properly stopped the USB device. -After stopping (and unplugging), the Sansa's screen continues with the rebooting process and finishes the update. -It will automatically restart, but the Hold Switch is still on Lock. I must then turn off the Hold Switch and press Menu to turn on the Sansa. -So far, it seems to work. In summary, I think the "America" download site doesn't have the latest firmware to fix this problem, but the Japan site does. Next, the improper unplugging of the device may prevent the update process to complete. I've seen from other forums that people who had prematurely (improperly) stopped the updating process.

Posted on Apr 04, 2007

  • 1 Answer

SOURCE: "Load main image failed. Switch to Recovery mode"

read this thread!
http://www.anythingbutipod.com/forum/showthread.php?p=63513

Posted on Mar 14, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: SanDisk e260

The volume + method listed below is the recovery method - you can somtimes substitute REC for volume +:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

hammerhead60
  • 8 Answers

SOURCE: sansa e200 load main image failed

i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Posted on Aug 02, 2008

YourZEN
  • 820 Answers

SOURCE: sansa 260 R load main image failed message

Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Posted on Dec 17, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Sansa 260 R load main image failed message


Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 load main image failed


If this happened after updating your firmware, the Sansa FAQ from here http://www.sansa.com/support/sansa_e200/faqs says try this -

03. "Load image failed" appears after updating e200 firmware Applies to the following Operating Systems:
  1. Windows XP, Vista
This error may be caused by the firmware failing to load or the file system is corrupted.
STEP 1 – Reset the player
  1. Press and hold the Power button for approximately 30 seconds.
  2. Turn the player back on.
If the error persists, proceed to steps 2 and 3.
STEP 2 – Connect the player in Recovery Mode
  1. Turn off the player.
  2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
  3. Press and hold the REC button and connect the device to the computer.
  4. A message will appear on the device display screen confirming the connection and a 16MB partition will be viewable in My Computer.
  5. Release the REC button.
STEP 3 – Download and update the firmware
  1. Download the firmware from the Sansa Forum.
  2. Open the zip file
  3. Extract all the firmware files to the 16MB-FORMAT drive.
  4. Disconnect the player.
  5. Slide the Hold switch to the unlock position.
  6. Turn on the player

Dec 29, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e280 Main Image Wont Load Problem, Plus firmware updater doesn't work


Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

http://www.anythingbutipod.com/forum/showthread.php?t=11233

Note that doing this will delete all files in your player, so I recommend you to save your files somewhere before doing this.

Dec 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load main image failed switch to recovery mode


follow the above steps but turn on the power button if nothing is happening. It's the only way I got my e280 to recovery mode

Sep 23, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e200 load main image failed


i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Kashif


I had the same issue I think to switch to recovery mode you lock the keys and hold the record button as you turn on the player. The only place I know of the get the firmware is the official website.

Jul 13, 2008 | SanDisk Sansa e260 MP3 Player

4 Answers

Problem starting


Get the Sansa Recovery Tool from the sandisk website

Jun 28, 2008 | SanDisk Sansa e270 MP3 Player

3 Answers

Load main image failed switch to recovery mode is on my screen and it is black I cant get it to do anything how do you reset it or switch to recovery mode?


(( Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. )) When i get to step two, and did what it told me, i get this ( Application failed to read the version details ) What should i do?!?!?!?!

Aug 05, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Load main image failed


go to sandisk and go to support there you can find support the recovery software. hope it helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

121 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

486 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...