Question about Go Software Inc. PCCharge Pro (100PROL0000) for PC

1 Answer

RB INV DATA 0001 Error PC Charge Pro Version 5.1.0

There is a pre-auth in our system.. customer added items and the correct pre-auth and post auth are in batch, but the first pre-auth is causing error.. there is also a another credit transaction in batch but this does not seem like a problem..only showing 2 transactions to total batch settlement screen and correct total..HELP!! I know pre-auths wipe out eventually..the sale went thru MAS200 correctly and shows as posted..but the error above comes up when I try to settle..any advice appreciated thanks

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

The best solution is to have tech support remove the offending transaction from the batch, and then settle the batch. Since it is just a pre-auth, you'll need to run a post-auth to complete the transaction anyway, so it's not a big deal in this case. In the case of it being an actual sale transaction, you would have to remove the transaction from the batch, and then re-run it through PCCharge as a post-auth.

If you don't want to deal with VFI's tech support (I wouldn't either), then depending on your version, you may have more options. If it's a later version 5.7.x and up, there is a batch utility that will allow you to remove the transaction by yourself. If you are using an older version that does not include the batch manager utility, you could rename the batch file (in case you need it later) and in the case of 2 transactions, re-run them in directly in PCCharge as post-auths. Verify that the correct transactions are in in the batch, and then settle as normal. (just as an FYI, pcc tech support will not rebuild any batches with less than 50 transactions. So it might not be a bad idea to learn the batch manager and/or renaming files if you are sticking with PCC).

Posted on Sep 27, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Payment Processing Error


it all should have been added in from the gitgo..then you would have had an entire total.. thats why its not going through.. simple math..

Jan 08, 2014 | Pc America Restaurant Pro Express

1 Answer

Cannot connect to networked computer: Error - "not enough storage space to process this command"


Okay, first a bit of "techie" information. When you print you send a file to the "print spooler" on the system handling the printing. In your case, that is Workstation 2. That file can be quite large and if there are several sent at once it can take up a lot of room. Once the system finishes printing it then clears out that space on the hard drive. Second, because you also use that for a file storage it may be that a lot of files are stored on that system either permanently or temporarily. So....the answer is that you are probably temporarily running out of disk space.

The reason you IRPStackSize increase worked is that you set aside more space for that stack so the system could hand incoming data more easily ...which meant it could sometimes delay a disk write enough to avoid a printing error.

The solution is to either increase the hard drive capacity of the system or to move the printing or customer files to another system on the network.

Of course, I could be wrong about this....;>) but it's the first thing that occurred to me.

Jul 17, 2013 | Microsoft Windows 7 Professional for PC

1 Answer

Installed xp pro over xp home on same partition. data(excel & word files) not being seen. How do find these files?


you need to put the xp on you want shut the computer down restart the computer press f6 and it will start to formatte just follow instrushions dear

kind regards peggy

May 11, 2012 | Microsoft Windows XP Professional Full...

1 Answer

Hello i have a problem with my nokia 3110c whitch is : when i flash my phone with phoenix i got this result : Flashing started Creating product data items list Product data items list created Backup...


Now what is the condition of the phone ? If the phone has still problem, uninstall the previous file you have installed and re-install this one3110c file.Select the product code 0544311 or 0556977.This two files can use universal.Use fully charge battery or insert charger when message prompt.I hope there will be no error.Thanks good luck.

Aug 16, 2011 | Nokia N70 Cellular Phone

1 Answer

Error code 000061-0001


A E00061-001 deal with the OPC drum potentional. Did you look at the primary charge unit? Have you replaced the Post corona wires? I would change them. Also, if you can switch out the primary charge unit with another one. Also, look to see if the Primary charge unit is in correctly... Good Luck

Sep 21, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

I have an older Meade LX200 GPS with autostar II handset. The telescope was working fine and last night I got an error message on the handset "Error: Inv. Heap" and the telescope locks up with no further...


You may have Corrupted firmware in the hand controller- that's why they want you to do a RESET.

You might have to reload the correct firmware to fix this problem.

I believe if you hold down the ENTER KEY and the SCROLL DOWN arrow key and then turn on the scope you enter SAFE LOAD where you can reload the firmware.

Sep 02, 2010 | Meade Optics

2 Answers

Opening QuickBooks Pro 2009


Sounds like your re-installation of QB did not update your registry files properly.

I would suggest:
1) make a backup of your data
2) uninstalling QB
3) delete the QB installation folder entirely
4) re-install QB
5) restore your data

If this doesn't work, I can provide "remote desktop support" to try a more comprehensive approach.

Jan 27, 2010 | Intuit QuickBooks Pro Edition 2009 Full...

3 Answers

Canon IR6000 shows error code E000061-0001


A E00061-0001 deals with the drum charge is missing. I would look to see if the primary charge unit is installed correctly, if so I would pull the unit out and make sure none of the corona wires are broken.. could be one of the post wires or the grid is broken. You may also, have a end block that is arching out. If you are not a service tech, you will need to call one to repair the code. It can't be cleared till it is fixed... Good Luck

Nov 01, 2009 | Canon imageRUNNER 8500 Copier

1 Answer

Received an error message at close out RB00546E... Tech support tells me that my comuter operating system is too old to contract. Tell me to upgrade. Have a new computer coming Windows7. In the meantime,...


Would probably need the the entire error. The RB simply stands for Rejected Batch when you are trying to settle (I'm guessing with Vital/TSYS). the 00546 is the transaction number. This looks like a rather large batch. The transaction in question is the 544th transaction (the first two records to go over in the batch contain account information and your company information. So always subtract 2 from the number shown).

Without seeing the rest of the error, I can't say exactly what is wrong with the transaction. There should be a 3-4 digit number after the E in your response from the processor.

At any rate, depending on your version of PCCharge,there is a Batch Editor is included. It will be in (C:\Program Files\Active-Charge) for Payment Server or (C:\Program Files\PCCW) for Pro, and is named BatchUtility.exe. This will allow you to quickly view the batches and edit the transactions you need.

If Vital/TSYS is your only merchant account, then your batch will be named Visa1.xxx.Since it is now a rejected batch, it will be called Visa1.PCS (A regular batch should be Visa1.ENC for encrypted. Unless you are on a really old version). You should be able to open the Batch Utility, Open the bad batch by clicking find "Indeterminate" button, find the 544th transaction (if it's corrupt, you'll be able to find it rather quickly), and void it out. Keep in mind that this is not the same as voiding through the inteface, it is merely taking the transaction out of this particular batch, not voiding the transaction authorization. If it's a sale, you're authorization code will still be good (assuming it hasn't been over 30 days since you last settled). If it's a credit or void, there will not be an authorization number to worry about, and you can just dump the transaction altogether.

Make sure to take notes on the transaction so that you can run it as a post-auth (if it is a sale) after your batch is accepted. Once the offender is removed, you should be able to go back into PCC and settle as normal. You will get the message about "all indeterminate batches need to be closed first, blah blah blah", click "ok", check your totals and then attempt to process the settlement.

Good Luck and hope this helps.

Oct 16, 2009 | Go Software Inc. PCCharge Pro...

1 Answer

Inquairy


winxp pro. US$ 178.58474
winxp pro. full product US$ 402.18875

Enjoy

Feb 27, 2008 | Microsoft Windows XP Professional Full...

Not finding what you are looking for?

Open Questions:

Go Software Inc. PCCharge Pro (100PROL0000) for PC Logo

480 people viewed this question

Ask a Question

Usually answered in minutes!

Top Go Software Inc. Computers & Internet Experts

Cosma Papouis
Cosma Papouis

Level 3 Expert

409 Answers

Avishek Samaddar
Avishek Samaddar

Level 3 Expert

639 Answers

kakima

Level 3 Expert

102366 Answers

Are you a Go Software Inc. Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...