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Re: brushes not working
Brushes not turning are usually caused by the turbine bearings have seized. The turbine cost is about $35 average. on the bottom you can check a pull out filter to clean. there are also 2 screws that are recessd check by hand for tightness that hold the turbine. checkthe brushes for cleaning and free of debris. check the square shaft on the brushes as well. take it to a trusted vac shop who works on hoovers if you are not mechanically inclined for this type of repair.
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If you have suction as you say, the tool is faulty.
They come apart so you can clean them. remove all hair and debris from the roller brush (use a coin to split it using a quarter turn on the two/three screws). Try turning the brush with your fingers. If it is stiff, it needs attention to the bearings in the tool probably. If it turns OK, then the mini turbine inside is faulty -- replace the tool.
Remove the bottom cover and replace the broken drive belt. Check that the brush will rotate freely--likely everything is jammed with hair and dust. The brush assembly should just lift out of the case and the end bearings will pull off. The brush needs to be removed to install a new belt anyway. There should be a diagram that shows how to install the belt (it has a half-turn twist).
All you need for your item is the belt.dissassemble the unit and you will se the track where the belt was, or even the old ne snapped an trapped somewhere inside. brush assembly purchase will not solve this.
When you turn on the Vac with the brush strip NOT installed does the part that engages the brush strip turn at all? If so, when you install the brush strip see if the will turn when no pressure is applied to the brushes (tilt the Vac back). If none of this works, then the switch that engages the brushes when the unit is not fully upright may be broken. If the part that engages the brushes turns but won't turn when the brush strip is engaged then one of the parts that mate up it most likely stripped. Let us know what you discover!
sounds like brushes not being pressed down to the commutator shaft. pull out brushes and clean the brass brush guides and then apply a light coat of grease to brushes.
however, what exactly do you mean by "the fan is OK"?