Question about Gateway (5500652) ( 5500652) DVD Drive
I had the same error code. There weren't any mention of any fixes for this code. So, tried the solution mentioned at PCHell (http://www.pchell.com/hardware/cd_drive_error_code_39.shtml) for the error code 39. Ran through the usual things before, like trying to update the driver and deleting and reinstalling the device--no avail. In my registry, only had to delete the Upper Filter and Lower Filter, no .bak in listing. I did not re-delete the hardware prior to editting the registry, rather left it listed in the Device Manager, with the yellow triangle/exclaimation point. Haven't tried to burn and cd or dvd, but, at least I can now view a dvd. One step at a time. Good Luck. Paul
Posted on Feb 04, 2009
Many thanks! Spent $30 on Driver Detective with no help. Your guidance solved the same problems as noted above with the Code 37. Many thanks for your sage advise!
Posted on Mar 19, 2009
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Posted on Jan 02, 2017
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