Question about Gateway (5500652) (  5500652) DVD Drive

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Optiarc 7563a Getting a code 37 error - cannot initiate the device driver...any ideas?

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  • Anonymous Mar 04, 2009

    Optiarc 7563a with a code 10? driver is supposedly current.

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I had the same error code. There weren't any mention of any fixes for this code. So, tried the solution mentioned at PCHell (http://www.pchell.com/hardware/cd_drive_error_code_39.shtml) for the error code 39. Ran through the usual things before, like trying to update the driver and deleting and reinstalling the device--no avail. In my registry, only had to delete the Upper Filter and Lower Filter, no .bak in listing. I did not re-delete the hardware prior to editting the registry, rather left it listed in the Device Manager, with the yellow triangle/exclaimation point. Haven't tried to burn and cd or dvd, but, at least I can now view a dvd. One step at a time. Good Luck. Paul

Posted on Feb 04, 2009

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Follow this article to fix the issue.100% Guaranteed

http://social.technet.microsoft.com/forums/en-US/itprovistahardware/thread/bd9763de-6141-45ea-990b-70c207fe3fb6

Posted on Mar 22, 2009

  • Deeps . Jun 27, 2009







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  • Level 1:

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Many thanks! Spent $30 on Driver Detective with no help. Your guidance solved the same problems as noted above with the Code 37. Many thanks for your sage advise!

Posted on Mar 19, 2009

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1 Answer

Windows cannot initialize the driver for this hardware code 37


Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 37 error, especially if the error is showing up on a device other than a BD/DVD/CD drive.

Important: If a USB device is generating the Code 37 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

Note: Correctly reinstalling a driver, as in the instructions linked above, is not the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.

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My dvd does not play error 10 device manager and yellow sign optiarc dvd rw ad 7563a ata device


Is this an internal or external drive? if it is an internal one then on the device manager screen where it is hows the yellow sign on signoptiarc dvd rw ad 7563a ata device, right click on that an click on uninstall.....And if any pop up comes up click on ok and restart the pc after that. Wait for the pc to reinstall the driver for the dvd drive. And then check the status of the dvd drive on device manager. If it does not have any yellow sigh then try again.

Feb 17, 2011 | Gateway (5500652) (  5500652)...

1 Answer

My optiarc dvd rw ad-7563a ata device cant read dvd disk but it can play cd's ony


try re-installing deice driver....if do not work...replace the drive.

Sep 13, 2010 | Gateway (5500652) (  5500652)...

1 Answer

Gateway M-6848 arrived with vista home. used


Here is the easy solution to fix the issue :

Click on the link and follow instructions to fix the issue.

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Jul 14, 2009 | Philips (JR4DVDRWK/00) DVD+RW Burner

1 Answer

Optiarc ad-7563A driver does not respond on my gateway laptop.


Run the Optiarc installation CD again, otherwise email Optiaric for the latest drivers and provide the exact model of your laptop.

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iTunes can no longer find my CD burner. Using a gatewayM-1631U laptop, with windows 7 x 64 home premium edition. (See additional details below). I use iTunes regularly, and as recently as Xmas 2009 was burning music CDs frequently on my laptop. Yesterday I attempted to burn a CD, and iTunes no longer recognizes the installed CD burner. I have not installed any programs to my computer recently, or made any other changes. Today I began investigating the issue. I have tried (not in order) the following - and have not solved the issue: 1. Going to the registry editor and deleting the lower and upper filters associated with the H_KEY_LOCAL MACHINE/SYSTEM/CURRENT CONTROL SET/CONTROL/CLASS 4DE3695 .... 2. Uninstall and reinstall iTunes (9.0.2.25) 3. Repair iTunes 9.0.2.25 4. Looked for updates for the drivers (can't find any) 5. Downloading Gearsoft products I admit that I have not tried Windows Media Player (because I'm committed to my iTunes - I sync with my ipod all the time and listen to it alot). I also realize I may have made the problem worse by some of my attempted fixes. Here is the information gathered through itunes diagnostics: Microsoft Windows 7 x64 Home Premium Edition (Build 7600) Gateway M-1631U iTunes 9.0.2.25 QuickTime 7.6.5 FairPlay 1.5.23 Apple Application Support 1.1.0 iPod Updater Library 9.0d11 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 2.6.0.32 Apple Mobile Device Driver not found. Bonjour 1.0.6.2 (118.5) iTunes Serial Number 2987488CE609EDAB Current user is not an administrator. The current local date and time is 2010-02-05 07:50:22. iTunes is not running in safe mode. Video Display Information ATI Technologies Inc., ATI Radeon X1200 Series **** External Plug-ins Information **** No external plug-ins installed. iPodService 9.0.2.25 is currently running. iTunesHelper 9.0.2.25 is currently running. Apple Mobile Device service 2.50.39.0 is currently running. **** CD/DVD Drive Tests **** No drivers in LowerFilters. UpperFilters: GEARAspiWDM (2.2.0.1), Failed while scanning for CD / DVD drives, error 2380. Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly. Additionally, the device driver says my DVD/CD unit is: Optiarc DVD RW AD-7563A ATA Device Anything else you need to help me figure this out? Could really use help and advice. Thanks in advance.

Feb 05, 2010 | Gateway (5500652) (  5500652)...

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