Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

2 Answers

The filter is filling fast

My Dyson started sounding strange. I decided to clean the filter and it had a stack of dirt on hit. I cleaned it, washed it and let it dry. After only using it a few times it still sounds strange and the filter has dirt stacked on it again? Can anyone help me?

Posted by on

  • 2 more comments 
  • rdfrantz Jan 24, 2009

    Thanks for the info. I will call customer service and let you know if they send me a new one.

  • Anonymous Jan 31, 2009

    I also called Dyson and they sent me the Cyclone piece.. My vacuum however still does not work. It turns on now, but I have no suction and the beater bar makes an awful grinding sound. Does anyone have a solution? I've about had it trying to get my vacuum working again.

  • rdfrantz Feb 16, 2009

    I finally got around to calling Dyson and they are sending me a new Cyclone?? Will let you all know if it helps.

  • rdfrantz Feb 24, 2009

    I got the cyclone Dyson sent me for free today. So far it is working like a new vacuum!!!

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the exact same problem. Just talked to customer service (866-693-9766). They said there was a design flaw in the canister. There sending me a new canister, no charge. & said this will correct the problem. Hope it does...hope this helps!

Posted on Jan 24, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 66 Answers

You need to buy a new filter all of them.

Posted on Jan 24, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Dyson DC23 canister vacuum turbine head stops spinning. Red on/off circle does not start the brush. If we cover the rubber 'u' gasket a tad, it will start spinning again normally. Putting the cover on does...


Hi Jyn, it's Jack at Dyson.

The rotating brush bar in DC23's Turbine head is powered by the vacuum's airflow. From what you've described, it sounds like there may be a blockage somewhere in the machine that's affecting the performance.

To locate and remove any blockages, please take a look at our online Support guide and follow the steps shown on each of the pages: http://www.dyson.co.uk/support/dc23/dc23-animal/my-machine-is-not-working/check-telescopic-wand-step-1-turbine-head

In normal use the pre-filter should be washed at least once every 3-6 months, using cold water without detergent. Even a filter that appears to be externally clean may still need a wash as fine dust particles may be contained within the filter material. The correct method is shown in the video attached. Make sure you allow the filter to dry completely for at least 24 hours before replacing it.

We would advise against attempting to modify the Turbine head in any way, as this could cause damage not covered under guarantee. If you'd like some further advice from our experts please feel free to give us a call - our contact numbers are: 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 23, 2014 | Dyson DC23ACTUSC Bagless Canister Cyclonic...

1 Answer

My Dyson Ball DC 25 made very loud noise when I put the hepa filter back on. I just washed the hepa filter and it had been dried for more than 24 hours. After I took off the filter, the sound was normal....


It sounds like it could need replaced or there is something stopped up in it somewhere . Clean all the crevices in it dirt could possibly be congested in it . If it still does it after you clean it out change the filter .

Oct 06, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Cleaning my vacuum


There are two filters that are washable. One is in the top of the dust bin and the other is in the ball assembly.

Sep 03, 2013 | Dyson DC25 Vacuum

1 Answer

Dyson ball 24 not picking up dirt


Hi Dorothy, it's Jack at Dyson.

If your DC24 doesn't seem to be picking up as well as it should be, and you've already tried washing the filters, it's likely that your machine has a blockage. To locate and remove any obstructions, please take a look at the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction


If you still feel your machine isn't working correctly after following the Support guide, our experts will be happy to talk you through some further troubleshooting checks. You can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 22, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My vacuum throws dirt out and hits my feet.


Hi Peggy,

I'm sorry to hear you're having difficulties with your DC07. From what you described, it sounds as if your machine has a blockage. The filter may also need a wash.

Although I note you already took it apart, please follow the steps shown in our online Support guide to make sure you haven't missed anything:

http://www.dyson.co.uk/support/dc07/dc07-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

In normal use, the filter needs to be washed at least once every 3-6 months, as shown in the video below. We'd recommend using cold water without detergent. Leave the filter somewhere warm to dry, such as in an airing cupboard or by a radiator, for at least 12 hours, and make sure you don't replace the filter in the machine before it's totally dry.

This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 27, 2012 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Just had my dc24 for 6 weeks - decided to wash filters - do the filters stay in their plastic covers? They were a bit dirty but no visible dirt came out when \i washed them \9in their plastic casings). ...


Hi there,

To confirm, the filters do stay in their plastic casing when you wash them.

You may find it helpful to refer to this Dyson video guide, which demonstrates each step in the filter wash process: http://www.dyson.co.uk/support/help.asp?article=1943&product=DC24-ALLFLOORS

Always allow up to 24 hours for the filters to dry completely before refitting them.

I hope this information is useful to you, if you have any further queries, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can provide you with the assistance you need.

Kind regards,

Jack
Dyson Customer Service

Mar 30, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Cleaning the filter on the Dyson DC17


The fliter is under the canister. Take it off as if going to empty the dirt out. There is a cap that lifts up to clean the filter. I washed mine and let it dry (it took almost 3 days) before replacing it.

Apr 24, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Spitting Out Debris


the hose from brush go to the bag need to check for blockage you have to open there hose to clean

Aug 13, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Filter doesn't look clean after rinsing


It could well be that your Dyson is blocked elsewhere. Check the pipes, especially the feeder channels and the air way inspection channels on the Dyson as well as the main dirt channel after the rolling brush bar. Also brush clean the shrouds on the inner cyclones as these get notoriously clogged.
If the filter is washable it wont come up white like new unless you try a stain detergent like a pre stain remover. It would have to be heavily diluted as water is really the only way of cleaning a Dyson filter, but it also has to be of the washable type; Dyson produce a few filters, but some are not washable. EBay usually have good cheap replacements available but I'd check the first points first of all before filter replacement.

Jan 04, 2008 | Dyson DC14 All floors Bagless Upright...

1 Answer

DC 11 issue


this may be due to diminished suction. have you tried cleaning out the filters? Try rinsing the filters throughly with water and then letting it COMPLETELY dry out before reinserting. Also try cleaning around all the rubber gaskets on the dirt bin.

Aug 13, 2007 | Dyson DC11 All Floors Bagless Canister...

Not finding what you are looking for?
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum Logo

Related Topics:

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Roger Potts

Level 3 Expert

694 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...