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Based on information posted on the internet sites, it is very likely that Supra company has closed down. So it is best to contact the sales outlet you bought the washer/ dryer from. They may be able to tell you who they sold the service facility to in India. In USA the appliance maker EdgeStar Product services the Supra products.
If the unit fails to spin it may be something as simple as a bad switch (or the no-spin button was inadvertently pushed in). The spin cycle is controlled by a circuit board that also checks for balance. If the board senses an out of balance it will not spin. Try running the machine empty; if it spins empty the load may be the culprit. If it does not spin empty you may be dealing with a bad circuit board. If any other component is defective it would not rotate at all.
Parts for these units are in rare supply since Supra has stopped importing these units in 2006 and the Spanish factory manufacturing them closed down. There are some parts available at www.billiotspecialties.com They also offer manuals and e-mail tech support. Billiot Specialties was the tech support contractor for Supra. The number in the manual actually rings to their facility but is not always answered.
You can get parts for the Supra SW5L30D from EdgeStar (can't figure out if EdgeStar bought Supra, or if Supra just changed their name or what). 866-319-5473. I've been able to get the parts I've needed, though they're not the most efficient operation. One time I had to wait for someone to get back from vacation before the part could ship...