Question about Supra SW5L65D Front Load Washer / Dryer

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Supra Wash/dryer combo Model SW5l30D

My washer/dryer combo does not dry, but does wash, rinse and spin,

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  • kd5txo Apr 28, 2009

    I have a SW5L50 that has stopped drying clothes. I hear the fan running ...but the heat has stopped. Apparently, there is a "working thermostat" and a "safety thermostat" and a "heating element" I did a little sleuth work with the unit unplugged and the back off:

    Working thermostat = switch closed (cold)
    Safety thermostat = Switch open (cold)
    Heating Element = closed (making continuity contact and not grounded)

    My guess is that the Safety Thermostat is bad .... but I really don't know enough about it to say. My solution would be to replace both thermostat units because the safety one is "blown" or triggered off somehow....which might indicate a sticking "working" thermostat leaving the element to overheat. What do you think?


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Check the heating element for power.

Posted on May 03, 2009

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Posted on Jan 02, 2017

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If the unit fails to spin it may be something as simple as a bad switch (or the no-spin button was inadvertently pushed in). The spin cycle is controlled by a circuit board that also checks for balance. If the board senses an out of balance it will not spin. Try running the machine empty; if it spins empty the load may be the culprit. If it does not spin empty you may be dealing with a bad circuit board. If any other component is defective it would not rotate at all.

Parts for these units are in rare supply since Supra has stopped importing these units in 2006 and the Spanish factory manufacturing them closed down. There are some parts available at www.billiotspecialties.com They also offer manuals and e-mail tech support. Billiot Specialties was the tech support contractor for Supra. The number in the manual actually rings to their facility but is not always answered.

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You can get parts for the Supra SW5L30D from EdgeStar (can't figure out if EdgeStar bought Supra, or if Supra just changed their name or what). 866-319-5473. I've been able to get the parts I've needed, though they're not the most efficient operation. One time I had to wait for someone to get back from vacation before the part could ship...

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