Question about Toshiba Satellite M30-S350 Notebook

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Can't fax - modems not being detected

Never used this laptop for faxes, but want to set it up. But Standard Modem on Com 8 isn't being detected by Fax Console even though its there, enabled, etc. There is also supposed to be a preinstalled V9 modem but that is nowhere to be found on the Device Manager, and when I tried reinstalling that from the CD that came with the laptop it goes through the motions, but nothing happens.

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Ok, a modem on COM8 ? Normally modems are on COM1, COM3. You need to fix that problem first. Most softwares are not setup to scan that high for the modem. (ps: COM2, COM4 are usually for other devices - in the old days, mice were on COM2). Follow instructions:

START
CONTROL PANEL
PHONE/MODEMS
Click over to MODEMS
Click on Proper MODEM
PROPERTIES
ADVANCED
ADVANCED MODEM SETTINGS
Change COM8 port to COM3
click OK, probably going to have to restart computer.

Let's see if this actually solves the issue. if it did not and you need more help, contact me through this site and we will proceed forward.

Posted on Jan 15, 2009

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Posted on Jan 02, 2017

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