Question about JVC GR-D20 Mini DV Digital Camcorder

2 Answers

VIEWING SCREEN SAYING-PLEASE REMOVE LENS COVER,WHEN THE LENS COVER IS ALREADY OFF..

I HAVE A JVC CAMCORDER MODEL NUMBER GR-D20EK AND WHEN SWITCHED TO RECORD THE VIEWING SCREEN REMAINS BLACK,WITH THE MESSAGE "PLEASE REMOVE CAP",EVEN THOUGH THE CAP HAS ALREADY BEEN REMOVED.ANY SUGGESTIONS???

Posted by on

  • JIM PATERSON Jun 16, 2007

    I HAVE JUST TRIED GENTLY USING A HAIR DRIER TO EXPELL ANY MOISTURE AND MY CAMCORDER HAS SUDDENLY BURST INTO LIFE.....I'M NOT SURE IF THIS IS JUST A ONE-OFF BUT IF ANYBODY ELSE IS EXPERIENCING SIMILAR PROBLEMS,GIVE IT A GO

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 2 Answers

See web page http://www.jvc.co.uk/knowledge-list.php?id=4#0 Important Notice to Camcorder Customers A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Consumer Support JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Posted on Jul 31, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 53 Answers

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Camcorder keeps asking me to remove lens cap


Contact JVC, they fix this error FREE. They fixed my GRD-50. It's a common fault with lots of them. Give it a go. Good luck.

Dec 07, 2008 | JVC GR-D20EK Camcorder

1 Answer

CAMCORDER SAYS LENS CAP IS ON AND SCREEN IS BLACK


I had same problem with mine. luckily for me a colleague of mine told me JVC repaired this common fault FREE and they did.
Give it a go. Good luck.

Nov 27, 2008 | JVC GR-D20EK Camcorder

1 Answer

Camcorder says lens cap is on when its not


This is problem of bad CCD Imager in your JVC GR-D32U model. This part need to be replaced.
JVC offers Free of Cost repair for such problem in same model cameras.
Click JVC CCD Program for details.

Nov 09, 2008 | Cameras

1 Answer

Help!


Symptoms shows that your JVC GR-D23 model camera has problem of defective CCD imager sensor and this part will be replaced.
JVC will repair your camera free of cost. Click JVC CCD Customer Notice for details
Thank you..

Oct 27, 2008 | JVC 580136 Camcorder

1 Answer

Jvc video camera


there is a repir thing with certain models see below. CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

May 26, 2008 | JVC GR-D20EK Camcorder

1 Answer

JVC GR D74


Firstly check if a/v mode is on ..in or..out.If it is on out then your ccd image sensor is faulty.

Mar 18, 2008 | JVC GR-D20EK Camcorder

2 Answers

CAMCORDER JVC GR-D60EK


This works on mine simply cover and uncover the lens with your hand ! or tap the frount of the lens carefully .. the message disappears !

Feb 14, 2008 | JVC GR-D20EK Camcorder

2 Answers

Lens Cap Warning & Gray Distorted Display


CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Jan 01, 2008 | JVC GR-D20EK Camcorder

Not finding what you are looking for?
JVC GR-D20 Mini DV Digital Camcorder Logo

1,256 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Steven Wander
Steven Wander

Level 3 Expert

593 Answers

Marvin
Marvin

Level 3 Expert

81294 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...