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It will boot up to the windows screen and freezes. There is no mouse control.

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  • BillW50 May 11, 2010

    Does CTRL-ALT-DEL pop up the Task Manager?

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WIN XP ONLY!

Upon booting, beofre Windows Logo, press F5 key to get computer to boot into SAFE MODE/Administrator. See if you have mouse control under this mode. If yes, then there's a good chance that the mouse is OK .

once in SAFE MODE and are able to regain mouse, the chances are good that you can just restart the computer and everything will return to "normal".

Suggestion #1: reboot computer to NORMAL after having sucessful SAFE MODE mouse test.

Suggestion #2: see if you have a recovery point (system restore) before the mouse issue came about.

Posted on Jan 15, 2009

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