Question about Creative Labs Zen Neeon MP3 Player

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Player can't charge

Plugged neeon into usb usual stuff appears on neeon screen BUT charging icon (the top right one) is static and is not blinking - the icon is supposed to alternate with some battery bar icons what's wrong?

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1 Answer

Re: player can't charge

This has happened to me before,you might want to try using a different usb cable.I did this and it worked fine since then.

Posted on Aug 01, 2007

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Not sure if player is charging

Can you see it in "My Computer"? It will show under "Removable Drive/Storage"

Double click the removable drive to open the folders. Can you see your music, photo and movie folders?

Can you see the player in Coby Manager - under the "DEVICE" tab?

When disconnected from the computer, how long can you listen to the Coby player before it goes off?

If not present in My Computer or in Coby Manager/Device Tab, then it is not plugged in correctly.
a. Disconnect the player from the computer.
b. Wait for it to cycle through "Please Wait" and "Updating Library" screens.
c. Make sure the player is TURNED OFF
d. With player TURNED OFF, reconnect wire to the player then to the computer.
e. You will see a USB connector icon on the player screen and the player charging.

It will appear to be charging all the while it is connected to the computer.
After it has been plugged into the computer for an hour, it should be well charged unless the battery is completely run down. In that case, you need to do an initial 8 hour charge - with the coby player OFF - through the computer. (This one got me when I first got my player!)

f. Use the Coby Manager to disconnect the player (Found HERE CobyMedia Manager fix for MP822 (Windows XP/2000/Vista)

1. Open Coby Manager
2. Go to the DEVICE TAB
3. CLICK on EJECT Button in lower right hand corner.
4. It will have a pop-up screen to ask "Do you want to eject?" Click YES.
5. The second pop-up screen will tell you "The device can now be safely removed from the system."
6. Disconnect the player from the computer.
7. The Coby will now show "Please Wait..."
8. It will take the Coby about 10 minutes on the "Please Wait" screen and then on the "UPDATE the Library" screen - Be PATIENT

You should now have enough battery power to use it. To check the battery level,

1. Turn on the player
2. The battery icon is in the upper right hand corner of the screen - it is ALWAYS RED until it starts to go down... I've not had mine down very far, but believe the red line gets shorter as the battery is wearing down.

Hope this helps.

Apr 07, 2010 | Coby MP-610 MP3 Player

1 Answer

How do i change the battery

  1. Remove the cap over the USB plug and insert the unit into the USB port of a desktop or laptop computer. The computer will recognize the Sansa Express as a new hard disk drive.

  2. Locate the battery icon on the upper right of the screen. The battery icon will fill in with color as the unit charges. When the icon is filled in, the charge is complete. The unit will fully charge in about 3 hours as long as the desktop computer or laptop is powered on.

  3. Plug the unit into the USB port of a car or AC adapter and then plug the adapter into an AC outlet or an auto cigarette lighter socket, as the case may be. The Sansa Express will charge in about 3 hours.

Jul 17, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Is there any such thing as charging my mps nextar MA933a via the USB port? I just get sleepy z's on the display when I connect it to my computer.

Here is what I found:
Connected the player to the PC with and without prior power on successfully
OSD first displays message “Starting…” then:
Icon appears on screen with a picture of a computer monitor to right and mp3 player icon to left
When mp3 player is communicating with computer or sending information, an appropriate directional arrow appears between the two icons; when transferring files using Windows Explorer, the arrow reverses direction appropriately; when there is no activity either way, a series of “Z z z” ‘s appear on screen
Battery indicator icon also appears to right – new AAA battery resulted in a fully charged icon upon startup; no battery whatsoever resulted also in a fully charged battery icon appearing
-Tha Mp3 Doctor

Feb 02, 2009 | Nextar MA933A MP3 Player

2 Answers

ZVM won't charge

Usually this problem is due to the firmware. If you upgrade the firmware to version 1.62.02, this problem usually will disappear. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

Here is what you'll need to do to save your Zen: you will need a charger for the operation. I recommend buying a brand new charger from the Creative Labs website or a used one here, instead of getting an aftermarket one off Ebay. Aftermarket ones tend to cause problems or fail to work altogether.

Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected the charger. Once it is powered on, connect the USB cable to your computer.

If your Zen does not power on when connected to the charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.
Download the firmware to your PC, then reboot your PC and connect the Zen via USB cable. Open the firmware icon to begin the download.


If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Oct 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Zen Neeon Frozen - USB Display

we have the same problem

but there is 1 way to solve it

wait for the battery to drain and charge it

hope it helps you : )

Jun 01, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer


This product uses a built-in rechargeable Li-ion battery which is charged by usb power. So when you plug it into your Computer or Laptop it recharges with the power it get through the usb port. You can also buy a USB AC Charger for MP3 Players it plugs into your wall outlet and has two usb ports on the bottom to plug into. You can get on at Walmart for about $15.00 called MusicPower
There are even USB Charger for you Car as well.

Charging Section of the User Manual
This icon will be displayed at the upper left corner of the screen. The following pictures indicate the
charging status of the battery:
(1) When the battery is charging, the battery icon will be changing from an empty battery to a full battery icon to indicate the process.
(2) The following icon will replace the charging one when it is full but the power supply is not being cut off. Which is a Battery Icon with a Lighting Bolt in the center of the icon.
(3) The player will automatically shut off when the power is used up. In this case, all setting will be

You can get this information on the Nextar website below and the right hand side there section call Downloads click on the MA715.pdf.


Nov 16, 2007 | Nextar MA7151B MP3 Player

2 Answers

Frozen, Can't Access Files in Neeon, not charging either.

first thing first, there are afew things that we had in common; we owned neeon and we both had windows vista.

why vista?

as sophisticated it may seems, vista had so many trouble with the product. I believe that when you try to format the product with vista, it all goes well. everything vanished, the songs, folders, even viruses gone as if it were a new born son. when it all seemed nothing happen, you copy a song on neeon, you unplug it and turn neeon on. voila! no music appeared!

actually, the problem lies with vista itself. the solution is simple actually, no downloading required. while vista can't get the job done, you still had it predecessor, the marvelous windows xp!

just format the product again on your xp. vista can only transfer songs and organize the folders.

old stuff works well with all version of neeon.

believe me, if i had not discover this sooner, i would had trashed my 5 GB mp3.

Oct 12, 2007 | Creative Labs Zen Neeon MP3 Player

1 Answer

My Computer Won't Read It!!!

These symptoms points to a bad hardrive. Replace the hardisk and reload the latest firmware.

If your out of warranty with your Neeon, open it up. Loosen the 2 screws at the bottom of the player and remove it. Then carefully pry open the back plate using a small flat screw driver and remove the battery (it has a mini connecter on the top left, inline with the USB connector).

Remove the front cover. You'll find the hardisk on top of the board below the LCD. Remove it carefully from the connector. on its right side.

If you got a new HD, replace the old one and reassemble your Neeon.

Next download the latest Neeon Firmware Upgrade here:

Firmware above is for Windows XP. You can download a version of the Firmware at Creative site in your region for your specific OS requirement...


To install this firmware upgrade:
1. Press and hold the Play button while connecting your player to your computer's USB port.

2. Continue to hold the Play button for 10 seconds after connecting your player to your computer.
3. Release the Play button when the Find New Hardware dialog box appears on the screen.
4. Follow the instructions on the screen to install recovery drivers for your player.
5. Download the ZenNeeon_PCFW_LF_1_011_FM.exe file into your local hard disk.
6. Double-click the firmware upgrade file and follow the instructions on the screen.

I found the above instructions with other Neeon's forum here:

You'll have the option to format and reload firmware. Choose that option. Wait for the upgrade progress to finish.

When it's done, your player will connect and recognized by your computer. If it shows in MY COMPUTER as removable drive, then your in luck!

Proceed by drag and drop method of transfering your music files or using the CREATIVE MEDIA SOURCE ORGANIZER.

I'm currently looking for a way to hack the Neeons Hard Drive and replace it with a CF card just like what I did with my Zen Micro. Unfortunately the first CF card I bought (1 Gbyte) did not work on the Neeon, the XP wont recognize the player.

But I'm not giving up, I had to find a better replacement that match the compatibility requirements of the Neeon. I'll try different brands and speed. The CF card is much more robust and shock free. It reads faster with no hang-ups.

I'll post my results in the future if I succeed.

Sep 26, 2007 | Creative Labs Zen Neeon MP3 Player

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