Question about Epson Stylus Photo R2400 InkJet Printer

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Epson r 2400 top trashcan light and ink light flashing

Printer totally locked up and not even connected to computer - have unplug printer from power with out any results.

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  • jane106 Jan 16, 2009

    My Epson R2400 was just refurbished by Epson in July 2008. Today I turned it on, the green light flashed briefly, the print heat twitched and made just one noise, and then the red ink out and paper out lights started flashing alternately. The print head never unlocked and cannot be moved. I unplugged the cable to the printer, I turned it on holding all 3 other buttons, I unplugged the power as I turned it on -- none of these have helped. The last time I used the printer I deleted a job while it was printing because the magenta was not printing well. I pulled out the half-printed page and then shut down because I had to go somewhere.


  • ant-ney Jan 18, 2009

    My Epson R2400 makes lots of noise...as if it wants to print..but nothing happens. I get the message that media is improperly looaded.

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  • Epson Master
  • 419 Answers

For Jane106:
The ink-out and paper lights flashing alternately indicates the "service required" or basically ... "change my ruddy diaper, it's full of ink".

This is not as bad as it sounds and you have a few options:

1. Take it to a service center and have it serviced (ie: have the waste pads replaced)... It's expensive though so be warned.

2. Download the SSC utility (Google: SSC epson reset) and use this to reset the protection counter in the printer memory.
Note: READ the manual, it's not overly intuitive.

If you've gone with 2. you'll still need to do something about your waste ink and the simplest is really to modify your printer to redirect waste ink from the cleaning pump to an external tank.

Again Google is your friend so keywords like "Epson waste ink R2400" will find what you need. Some kits are better than others but then I'm biased :)

Hope that helps.

Posted on Feb 15, 2009

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Posted on Jan 02, 2017

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It sounds like your printer has reached what is often called the "service required" stage...

To solve this you need to handle two things.

1. Get the printer protection counter (or waste-ink as it's sometimes called) reset.

2. Replace the waste ink pads OR redirect your waste ink flow to an external tank

It's important to note that Epson will encourage you to do a waste pad replacement through one of their service centers, but if you're out of warranty this will cost a significant amount of money (approx: $100 - 200)


To solve these as a DIY you can do the following:

1. Resetting the counter...
Get a resetter, either the SSC utility (google: epson SSC utility) or the IPR utility that Epson have now made available via their website here

The latter is only available to North American printer owners so the SSC is a safer bet.


2. Redirecting waste ink to an external container.
This is something I'd heartily recommend instead of trying to change the waste pads yourself... It's simple enough to do and a little googling using keywords "Epson R2400 waste ink tank" should get you all the info you need.

There are simple kits available that offer everything you need or you can easily go for a DIY with bits you have to hand.


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I had the same problem. You need to reset the waste ink counter:

1. Turn printer off, unplug power cord. Disconnect computor interface cable (back of the printer).
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http://inkjetprinterhelp.us/epsonSSC.html

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this site will reset your protection counter on the overflow ink well for excess ink during head cleaning.

its called the ssc service ultility.

it really works, i reset mine on 6-18-2008.

main website
http://inkjetprinterhelp.us/epson.html

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disconnect the printer from the computer - power off printer - check for obstructions / torn papers - power on

if paper light is still on/flashing and pressing it does not do anything - you got a hardware issue - call manufacturer for reccomendation

this might help also - http://www.epson.com/loyalty

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