Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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Ice maker not making ice fast enough

Only making about 8 cups of ice every 24 hours

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  • sfowler365 Apr 23, 2009

    Not making ice fast enough to keep up with minimal demand.

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Hi!!! Also make sure that your freezer section is bet'w 5 to 10 degrees if not then you have a frig problem..If you have 10 degrees or so then you have an icemaker thermostat control problem.You have to buy another icemaker unless you can replace the icemaker thermostat inside of it..Good luck..

Posted on Jan 15, 2009

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Hello Mari;

My name is Peter. I am a retired field service refrigeration technician.

You have a condensate drain in the back bottom of your freezer for when you go through a self defrost mode. The defrost mode is so gradual there is not enough water flow to make a noise.

What you are hearing is your ice maker filling with water. Your ice maker will fill 8-10 times within a 24 hour period.

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Hi and welcome to FixYa. When an icemaker still makes ice but in a reduced capacity it is usually the result of other problems.

Either there is ice build up on the evaproator coils due a defrosting problem that you do not see or the evaporator fan motor is not running fast enough.

Here is a way to find out. Unplug the unit and use a fan blowing into the freezer compartment for at least 2 hours. This is a manual external defrosting that will rid the evaproator coils of any ice build up.

Plug the unit back in. Over the next 30 hours check to see if your ice made result is much more than before the manual defrost.

If this improves your ice made result then you probably have a defrosting problem with your unit.

You did not say if the cubes were smaller or not so I have to assume the cubes currently are normal in size and that water flow and ice maker fill timing are fine.

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I have a Whirlpool Model EC3JHAXRL00. The ice


Is the ice maker wire shutoff arm or switch (depending on
models) in the OFF position?
 Is the water line shutoff valve to the refrigerator turned on?
 Has the ice maker just been installed? Is the freezer
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after ice maker hookup for ice production to begin. Allow
3 days after ice production begins to completely fill ice
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 Does the ice maker mold have water in it or has no ice
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 Is there a water filter installed on the refrigerator? The filter
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 Is an ice cube jammed in the ice maker ejector arm?
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 Is a reverse osmosis water filtration system connected to
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Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:
  • Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
  • Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
  • If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.
If you want your freezer to produce more than 120 ice cubes in a day, try the following:
  • An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
  • If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.
NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

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