Question about Logitech Quickcam Chat Webcam

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My callers say that I sound intermittant and as if I am in a tin

Using a Logitech Quickcam through BT soft Phone and Skype

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You have a bad mic on the unit.
Bring it back to the person you bought it from.
They should replace it.

Posted on Jan 15, 2009

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Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

May 05, 2011 | Logitech QuickCam Connect Webcam

2 Answers

Logitech quickcam deluxe which freezes repeatedly with skype.


Saw this on the Logitech forum the guy went back to an earlier version of Skype to make it work
There was also an issue with some cams not working very well in a 2.0 USB socket.

Oct 07, 2009 | Logitech Webcam

1 Answer

QuickCam Connect Audio test - OK Skype audio test -OK but the sound is intermittent. Your advise? victor victordan33@msn.com


Test the sound offline using your webcam center software. If it isn't intermittent there then its likely being caused by your internet connection.

Mar 06, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Using Logitech webcam with Skype-INTERMITTENT sound-camera fine


if you need to get rid of logitech go into device manager devices
make sure cam is compatible with operating system
Set cam up with skype
Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.
hope this solves

Jan 31, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

Jan 10, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Mic trouble


I have installed software, web Cam works fine.
Down loaded SKYPE ,but when speaking with another person ,I could see them and hear them OK, but they were unable to see me although sound communication was fine. Is this a web cam setting problem or Skype problem.

Oct 12, 2008 | Logitech QuickCam for Notebooks Deluxe

1 Answer

Logetech web cam


Try this instead. Go to logitech.com go into the webcam section find the model of webcam you purchased.To the left side of the the photograph of your webcam It shows downloads.Click on that and download the software directly from logitech. just follow the prompts which starts with what operating system your using (windows98) are you going to use skype or msn? just remember once you've set up the software in your computer you'll have to also set up the webcam to whatever medium you using to chat msn or whatever. On msn its at the top of the contact list page, under tools.

Oct 04, 2008 | Logitech QuickCam Connect Webcam

1 Answer

Logitech Quickcam Communicate Delux Auidio Problems with Skype


I had a similar problem, the solution was as simple as not playing your voice through the speakers. The problem sounds like one of feedback. There are companies that sell phones that hook up to your usb port and will not cause this type of problem. Another solution may be lowering the volume on your mic.

Aug 20, 2008 | Logitech Quickcam Chat Webcam

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