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Clean its optical pickup lens. Insert a lens cleaning disc into the machine, and play it. It will clean the optical lens automatically. If this do not help you, the optical pickup unit should be replaced.
To solve this Code 10 error, follow these instructions: NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications. 1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
folder is the DVD/CD-ROM Drive Class Description in the registry.Look
for any of the following names in the right hand column.
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete 6) After deleting the keys, close the Registry Editor 7) Reboot your computer 8)
Open My Computer and check to see if your CD or DVD drives
havereturned. You may also want to open Device Manager and verify that
theyellow exclamation and error code on the CD or DVD drive is gone.
Maybe this will help someone look in the right direction. A friend gave me a KISS DP-1000 with the same problem: The TV showed the 'Eject' graphic, and nothing happened. There is no little hole that you can poke a paperclip in, like on a PC. I opened the player, and still could not find anything. Then I googled the model of the actual tray mechanism (DSL-710A). The datasheet said that it did have an 'emergency eject' machanism, operated by a Philips screw at the bottom of the tray. There are no holes at the bottom of the DP-1000, only a dimple that dead-ends. I broke through the bottom of the dimple with a small, flat, screwdriver, then enlarged the hole. I felt around with a medium Philips and it fitted into something. I twisted gently, and the tray popped out. Why KISS covered the 'emergency eject' screw is anybody's guess, but I am not buying any of their products.
First, make sure the DVD Recorder is completely disconnected from the Main Supply.
Then, if you look on the base of the unit, (just underneath the front of the Disc Insert/Eject Tray), there is a small slot, (approx 25 x 8mm), in which you can see a small, white, plastic lever probably situated near the right-hand side of the slot.
Then move this lever gently to the left, and then turn it on and the tray opens by pushing the button.