Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

9 Answers

DC 07 BRUSH BAR DOES NOT TURN BELT OK

DYSON DC 07 MOTOR AND VACUUM OK. BRUSH BAR, CLEAN OF HAIR, DOESNT TURN EVEN WHEN ON CARPET-SURFACE WHERE IT IS SUPPOSED TO KICK IN DUE TO INCREASED VACUUM IN THAT CHAMBER. (OWNER MANUAL SAYS HARD FLOOR DOESNT ALLOW BRUSH TURNING)I ASSUME STRONGER VACUUM AT VAC-HEAD CAUSES AN IMPELLER TO DRIVE BELT AS THERE IS NO SEPERATE BAR-DRIVE MOTOR. HAND ROTATING THE BELTED BRUSH BAR HAS SOME FRICTION RESISTANCE SINCE IT ISNT A BALLBEARING DEVICE. IS THERE TOO MUCH TURNING FRICTION AT BRUSH BAR END BEARING? I AM MECHANICALLY INCLINED AND WISH TO SEE INTERIOR OF BRUSH BAR BELT DRIVE MECHANISM. IS THERE A PARTS EXPLODED VIEW AND DISASSEMBLY PROCEEDURE TO REPLACE BELT? THAT WILL AID ME TO SEE AND FIX THE PROBLEM.

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  • 12 more comments 
  • JORDAN OROSZ Jun 18, 2007

    Thanks, I will pursue that clutch replacement solution. Jordan

  • Anonymous Jun 27, 2008

    The brush does not turn and makes a horrible sound.

  • gerthal Oct 21, 2008

    The motor runs but the bruch doesn't turn and there seems to be no suction.

  • Anonymous Nov 28, 2008

    How do you get to the clutch belt to change it?

  • Anonymous Dec 06, 2008

    My Dyson DC 07 brush bar will not rotate under any circumstances. Brush bar will spin by hand but otherwise will not spin (even with handle down and off a hard floor etc). There are not aiflow blockages. How do I fix this? thanks, Mike

  • shodapp Mar 10, 2009

    Vacuum sucked edge of bedspread and even after removed I have a lack of suction at the head, thiugh the wand still works, and the brush won't turn Help!

  • R.L. Heath Jul 20, 2012

    I read to: Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on. IT WORKED! Thanks so much!

  • maryjhibler
    maryjhibler Oct 15, 2012

    I used your advice to fix my Dyson(which I love). You need to release the handle so it's in floor vacuum mode. After I figured that all is FIXED!!! I've trying tofigure this out for over a year too!!! Thanks FixYa!!!! Now I can get ready for my party!!!!!!

  • Anonymous Mar 12, 2014

    dyson dc24i a flash from the brush bar and it stopped rotating. looks as though the motor has blown ?

  • Anonymous Mar 16, 2014

    Switc

  • Anonymous Mar 21, 2014

    Head brush is not turning when l vacuum

  • Anonymous Mar 24, 2014

    the brush motor cuts off when vacuuming

  • Anonymous Mar 28, 2014

    belt ok motor mnot yutnoing

  • Anonymous Apr 01, 2014

    When vacuuming with the brush bar turned on, it will turn off intermittently

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9 Answers

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Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

Posted on Dec 23, 2008

  • 8 more comments 
  • trace317 Sep 20, 2010

    thanks. spot on, although it did take a couple of goes to realise i had to lean machine back from brush head and not just tilt whole unit!!

  • powrgrangr Jan 02, 2011

    thanks much,i was ready to take it in for repair, this idear did the job

  • rabidcheeta Jan 26, 2011

    My husband thought he broke my Dyson DC 07 and bought me a replacement so i wouldn't kill him. I read these directions to him, and we laughed. Then i tried it, and now have a Dyson for upstairs and 1 for downstairs! Thank you so much!!

  • upptybrngirl Jul 19, 2011

    Was bummed out that this expensive Dyson 07 wasn't working, brush not spinning... did this the 5-10 times switch, lay it on left side turn it on, and it WORKED! Thank you SO MUCH! SO relieved... never thought I'd be so happy to vacuum!

  • kbryan SA Sep 23, 2011

    I tried this procedure, turning the Dyson (model DS07) it on its left side, and when I turned it on it made a horrible clattering noise. I quickly turned it off, emptied the dirt out of the canister, then repeated your sequence, turning it on its right side this time. It worked like magic. It now works fine. I was ready to take it in for a clutch assembly replacement. Thanks for a great fix.

  • chillyhorse
    chillyhorse Aug 28, 2012

    What an Unbelievable fix!!! Thank you so very much for saving me the money I would have spent on repairs

  • blackout_dav
    blackout_dav Jan 12, 2013

    Than you very much for that tip my partner was going to buy a new hoover which we could no really afford at this time she is so grateful thanks again J&J

  • lgdempsey
    lgdempsey Feb 07, 2013

    thank you!! It worked!!!!

  • Yes_It_Works May 09, 2013

    Thank You Very Much! Worked Great on my DC07 Dyson

  • Esther Schiavone
    Esther Schiavone Feb 02, 2014

    OMG! I cleaned the roller and it wouldn't spin. I followed these directions and it WORKS! Thanks!

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The user who mentioned that the factory said to turn the carpet/bare floor knob five times was spot on for me. Mine was stuck on "bare floor", which I hadn't noticed before, and flipping the knob back and forth a few times got it back on track. Simple!

Posted on Oct 13, 2008

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The ratcheting sound is a warning letting you know the brush is not turning. It is basically the sound of the clutch slipping. It can happen when you **** up an area rug or some other obstruction. However, over time, dush and hair will build up under the brush spindle end caps causing enough friction to make the clutch slip. To fix this, remove the brush cover. Lift out the end of the brush assembly on the far side from the belt. Pull the end cap. This end cap is securred to the metal spindle, and pulling it will pull out the spindle from the center of the brush. Clean the end cap to get all the matted dust out and also clean out the end of the brush cavity where the spindle was inserted being careful to not let the matted dust fall into the spindle hole. Then clean the other end cap. Reinsert the spindle and assembly the end caps such that you put the assembled brush unit back into the vacuum. You'll notice that although the brush seemed to spin freely by hand before, not that it is cleaned it really rotates by hand with ease. Problem solved.

Posted on Feb 27, 2010

  • 2 more comments 
  • djashley12 Jan 18, 2011

    SO glad to find this explanation! i pulled out an extreme amount of hair and it fixed my roller brush. wahoo!

  • Haan17 Mar 30, 2011

    HELP - I have the ratcheting sound, no upstruction - I"ve tried everything everyone has suggested - brush still won't rotate and makes that horible noise. Belt appears to be good. It almost smells like it is burning in the housing of the belt - I can't get to that area cause I don't have the right screw driver. Could the belt be bad even thought it appears in tact?

  • Alex fix it Mar 30, 2011

    First, I am not a Dyson technician. So, I cannot say what might be the problem inside the housings. What I can say is that I had a similar problem with the ratcheting sound and no turning of the brush. I could rotate the brush by hand, and it seemed at the time to be rotating freely by hand. However, after I disassembled the brush as I described in my posting and removed all the matted dust, lint, and hair as described. The re-assembled brush turned by hand much more freely. When operating the vacuum, there was no more ratcheting and the vacuum now turned the brush. It has been operating fine to this day which tells me such maintenance need only be done every couple years (in my case anyway). So, the issue in my case was that over time, enough matted dist filled the brush spindle end-caps to produce friction when attempting to turn the brush on the spindle. It was enough friction to cause the vacuum to not be able to turn the brush. Now, if you have cleaned the brush on the outside and disassembed the brush by removing the end caps and sliding it off the spindle and cleaned the entire assembly, and if the brush turns by hand very, very easily, then that kind of tells you it is not a simple maintenance problem. Sorry I cannot be of more help.

  • Steve Hicks
    Steve Hicks Oct 02, 2017

    How did you remove the end caps on the brush assembly?

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The belt canot be replaced on the 07 you have to replace the clutch witch is the brush control

Posted on Jun 17, 2007

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Hi. All the belts can be replaced on the Dyson up right machines I have manuals which you you how. type chrispurs1 in to google. So dont waste money buying a new clutch just replace both belts.

Posted on Sep 02, 2007

  • chris pursloe
    chris pursloe Sep 22, 2007

    Hi.

    I am amazed that you think belts are not available for the dyson clutches.
    The belts are available but only to the trade.
    We sell the belts in our shop in the UK.
    If your happy to throw away £60.00 GBP for a new clutch then be my guest but why you asked for help god only knows you should have taken dyson straight to repair shop they would have been more than pleased to rob you of £60.00 gbp
    I WILL STATE THIS AGAIN BOTH THE BELTS CAN BE CHANGED.
    If you live in the UK & want belts contact me
    dyson@gawab.com

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Thank you!!!!!!!!!!!!!!!

Posted on Oct 07, 2012

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Solution #6 is exactly it. Once I removed that cap I saw that there was 3 years of dust buildup in between the teeth of the gear, making it so the teeth were not grabbing and moving the gear. Once I cleaned that out it spun as if it were brand new.. You saved us $300 on a new one.. Mucho Thanks.

Posted on Aug 07, 2010

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I have the 2003 Yellow dyson... The brush hasn't been working for some time now, but I just noticed it yesterday... When I noticed the "fluffed" carpet again, I was pretty excited, THEN it made the "ratcheting" sound. I turned it off, manually spun the brush, and then it worked for about another 2 minutes... now, I can't have it on the carpet mode, because i twill not stop ratcheting. I puled the brush off, cleaned it, and re-installed it, correctly. I justy got new capret, any suggestions?

Posted on Jan 09, 2010

My brush was not spinning.  I did all of the suggested things to fix it with no results.  I called Dyson and these were their instructions.  Put cleaner upright.  Turn vac/floor knob (bottom right 5 times back and forth from vac to floor, vac to floor, etc.

Put vac on left side on floor and turn on.  My brush worked again.  Amazing!

Posted on Oct 17, 2007

  • 1 more comment 
  • TravisE Jan 11, 2011

    I called I had the same problem. What you do: 1. Plug in the vacuum in a upright position 2. Toggle the carpet and bare floor knob ten times to reengage the clutch. 3. Lay the machine so it flat to the ground. The brush bar will be slightly elevated above the floor. 4. Turn the machine on the its side. 5. Turn on vacuum. The brush bar should be moving now.

  • ashfox4 Feb 17, 2011

    Worked for me too!!!! Thanks.

  • Roberts24 Feb 24, 2011

    That was easy, thanks. Good old internet saved pounds

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