Question about Philips GoGear SA5285/37 Digital Media Player
When I turn on my GoGear it wont come on instead it tells me 'wait for USB connection' and thats it. Afterwards I cant turn it off without pressing the reset button. Please help me solve this problem.
1. On you computer, ensure that Philips Device Manager is running.
2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen).
3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously).
4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.
Posted on Jan 19, 2009
Tips for a great answer:
Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,
if you're device isn't working properly or there's a frozen display.
Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.
If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.
Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."
This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.
Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.
Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.
Properly disconnect your GoGear from your computer and restart the device.
Recharge your device if your GoGear dies suddenly while playing.
Connect the GoGear to your computer via the supplied USB cord.
Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.
This will begin the charging process of your GoGear.
If recharging doesn't work, the battery may need to be replaced.
Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.
hope this helps
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