Question about SanDisk Sansa e250 MP3 Player

1 Answer

Doesn't start

It doesn´t start. It just shows the beginning screen that says SanDisk and then other that says Sansa Raphsody then a white screen and all start over again. It get corrupted since it showed all files with strange names and then I formated the unit, but it is the same I ran the device recovery setup and the same After ran the firmware updater but the same I even formatted the unit that appears when u gei into recovery mode but it's the same nothing seems to happend. It has only a text file that contains the version.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers
Re: Doesn't start

Try resetting the unit. press down on the power/menu button for 15 seconds, and when the pinwheel turns off, wait ten seconds, the turn it on with the HOLD icon in place, and push and hold the record button while it turns on. this will usually bring you to the recovry mode. then you must plug your sandisk onto you rcomputer, and wait for it to tell you when to unplug it. I f this does not work, go to the store that you got it from, and tell them. They will usually happily replace it, but if they don't, then call sandisk, press four for MP3 SUPPORT, and talk to them about it.

Posted on Jul 05, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My sansa clip is frozen on the blue flower

One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.



Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

Have just purchased refurbed player and although ok on receipt ,have charged battery and downloaded music BUT now will not turn on . Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

Apr 05, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

It doesn't show any music in playlists or play

Change your USB mode to MSC mode in the setting smenu - the manual that shows this is here:

-Tha Mp3 Doctor

Nov 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer


try ejecting it BEFORE you pull plug.

Feb 23, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

My sandisk sansa e200 mp3 player won't show good on the screen

with out telling the shop esacly how you broke it just say it wouldent work any moor it only a little white lie ? they will replace it on your warranty

Jan 16, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa Raphsody 250R 2GB

It is very dangerous in formatting the 16MB format of the device. After learning it a hard way, i also learned the the 16MB format is a second partition of your player where is installs the firmware of the device. Formatting it will ruin your player and it will never function again the way you want it to work.

Jun 15, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa doesn´t work well,

If it is still on, hold down the power button for about 15 seconds; that should turn it off. Try turning it on again. If it still does not work, turn it off by holding power for 15 seconds, then on again like this: - Put hold on - Hold record - Press power on This will start recovery mode, follow on-screen instructions. Hope all goes well!!

Apr 29, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


Use MSC USB mode!!!

Feb 16, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93802 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides