Question about Microsoft Windows XP Home Edition

1 Answer

Unable to install AVG 8 free

Hello, Each time I try to install AVG 8 free I get a problem concerning the registry quoting the error 0x80070005. Can you help with this please, Regards, John.

Posted by on

  • 3 more comments 
  • John Hall Jan 15, 2009

    Hi strippy, Thanks for the mail. the precise message I get when I try and install avg 8 free is: Action failed for Registry key HKLM\Software\Microsoft error 0x80070005. Hope this helps, Regards, John.

  • charles850 Mar 13, 2009

    Have had to resort to Avast free for now, short of reinstalling windows where Avg installs fine.

    I've tried the official AVG uninstaller, reset permissions cmd, fix ctf cmd and nothing will persude avg to reinstall keep getting the dratted

    Local machine: installation failed
    Installation:
    Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
    Error 0x80070005

    message. I've searched for and deleted every avg, avg7 and avg8 file and registry entry, so I think there's something AVG aren't telling us about uninstall and subsequent reinstall problems (I SUSPECT it's to try to MAKE us PAY for the paid version.......)


  • charles850 Mar 13, 2009

    I too have the dreaded registry error problem as do about 5000+ other people! (Error 0x80070005)

    Short of a windows reinstall, where avg installs ok, after uninstalling avg I cannot get it to reinstall free version. Tried everything, reset permissions cmd, fix ctx cmd, registry and temp file cleanup/ repair, manual registry clean for avg, avg7,avg8, cleanup all old avg files. Nothing works short of windows reinstall. Funnily enough Avast free installs fine. I've run Malwarebytes anti-malware, vundo fix and spybot, so seem to have a clean system.

    At this point I begin to suspect duplicity by AVG to try to force us to PAY for their paid version....


  • nirni Mar 19, 2009

    error:action failed to registry key?HKLM

  • Vanja Djuric
    Vanja Djuric May 11, 2010

    clear it up a bit... did you have AVG insteled erlier? and, what antivirus are you using now? did you uninstall the curent antivirus, when trying to instal AVG?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 33 Answers

Strippy had asked you a right question. You may be trying to install AVG when you have already one antivirus program running. OR you had once installed AVG sometimes in the past, but uninstallation was not properly done. Hence it is showing registry key error.

1. If you are running any anitvirus prog now, first uninstall it. Then restart the machine.

2. Now you try install AVG. it should install. if not, try the following

Go to system restore and create restore point for safety.

go to run and type regedit and then enter

Press cntrl + F for finding earlier registry keys of AVG. Try to find out all old registry keys amd delete them all.

Restart the machine. Its DONE.




Posted on Jan 15, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Error code 0x80070005


Easy Way to Fix Error Code 0X80070005 - YouTube

? 4:04
https://www.youtube.com/watch?v=n9mHnVFrxUE
Aug 8, 2014 - Uploaded by Windows Error Support
Error 0X80070005 is a typical Windows Error Code. This error usually occurs during installation or Windows ..

Nov 17, 2015 | Microsoft Windows 7 Ultimate for PC

2 Answers

AVG Free Edition wont install on Dell Studio lap top runs Vista


First follow the following steps :
  1. Start the computer. Press the F8 key during startup to start the computer in Safe mode.
  2. Start Registry Editor (Regedt32.exe).
  3. Delete the following registry keys in the Windows registry:HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\AVGHKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\AVG
  4. Quit Registry Editor.
  5. Restart the computer.
Then uninstall AVG completely from your computer http://computersservicing.blogspot.com/2009/04/download-avg-removal-tool.html
and install AVG free edition.


Jul 11, 2009 | Operating Systems

1 Answer

Unable to install avg8 free in windows 2000 prof sp-4


Hi,
Instead of installing AVG free, download & install Avira Antivir Personal Free. It is better compared to AVG in terms of virus detection 7 also very light on the system.

To download click here:
http://www.free-av.de/en/trialpay_download/1/avira_antivir_personal__free_antivirus.html

Jun 27, 2009 | Microsoft Windows XP Home Edition

1 Answer

Error


0xc0070002 is meant for Problem Accessing Registry. Your computer might be infected with virus. Reinstalling will solve your problem

Jan 27, 2009 | Microsoft Windows XP Home Edition

1 Answer

Avg8 error uninstalling


this is a common error that appear in windows operating sysetm.
reinstall the avg8 and then uninstalled it. if you cn't get the avg8 install the latest one and then uninstall it. it should take care the old one at the same time.

Oct 16, 2008 | Microsoft Windows XP Home Edition

2 Answers

AVG 8.0 build 156 (7/25/2008)


I can think of several reasons why AVG may not install properly:

1) Make sure that you fully uninstall any old versions of AVG,
as well as any failed or partial installations of the current
version:

a) you will need three utilities to do this, and you should install
these first:

i) File unlocker 1.8.7
=======================
http://ccollomb.free.fr/unlocker/
or Softpedia, Tucows ... etc.
=======================

This is a small resident utility that intercepts windows
"access violation messages" and allows you to rename,
move or delete files locked by Windows.

This utility pops up after all file access errors, displays
the name of the process that is locking the target file,
and allows you to snuff the process, or force unlock the
file. (In extreme cases a re-boot may be necessary, but
it will get the job done)

This utility will help you delete any protected or
share-locked programs and DLL's belonging to AVG.


ii) Registry Workshop: http://www.torchsoft.com/

This utility is a registry editor which is much more user
friendly and much more powerful than Windows Regedit.

Registry workshop offers:
Powerful search and replace, persistent undo log,
delete objects from search results ... etc.

iii) CCleaner: http://www.piriform.com/

This free utility removes temporary garbage files and
orphaned registry keys left behind by incomplete
un-installations or failed installs. It also allows you
to regedit orphaned registry keys, if you need to fix
them rather than delete them, at it has facilities to
back-up the registry, before making changes.


iv) Download and install these products.

2) Use the task manager to stop any AVG processes
that can be stopped, if you still have any.

3) Open the "services" applet and stop and disable any AVG
related services:

Control Panel --> Administrative Tools --> Services

4) Run the AVG un-installation program from, if the link
still exists:

Control panel ---> Add/Remove programs

5) Remove all AVG related files and directories, including
any AVG entries in:

"...Program Files..."
"....Program FilesCommon Files..."
"....Documents and Settings... "

Check all subdirectories, user profiles ... etc.

i.e. Search the hard drive for AVG or GRISOFT
Delete everything with these names.

5) If the file unlocker window pops up, choose:

"unlock all" for any files locked by explorer.exe
"kill process" for any files locked by other processes
"delete" if no locking process is found

If the file cannot be delete, set it to delete on re-boot.

6) You may want to backup the registry before you proceed:

Open the registry workshop and search the registry for
AVG and GRISOFT.

Delete all (complete) sub-keys and values containing these
entries.

Just to be sure:

If a registry key contains the words AVG, GRISOFT in its
name or if it contains values pointing to the path where AVG
used to be, delete the entire key, including any values or
sub-keys it may contain,

Do NOT delete its parent that is NOT related to AVG !!!!

Also make sure the AVG refers to the antivirus, and that it
is not a sub-string of a name belonging to another product
or some unrelated product abbreviation.

The registry workshop does have an UNDO facility, that
remembers the edits form the previous session, even after
you close it, but don't count on it. Backup the registry first,
or export the keys you are changing/deleting to a *.reg file
first, that way you can put them back just by double-clicking
the saved *.reg files.


7) Remove or disable all (resident) competing anti-virus
products, which may conflict with AVG.

Note: Non-resident malware scanners are fine, its just
the resident shields you want to avoid. Things
like Norton's, McAfee etc...

Running multiple resident shields is a very bad idea,
because they really slow down your machine, as well
as conflicting with each other.

Norton's is a very bad idea, period: Very slow, contains
serious spy-ware that silently scans you machine for pirated
products and reports your personal information (if it finds any)
to affected software manufacturers and law enforcement.

This was CONFIRMED by a high level Symantech employee,
who shall remain anonymous. Yes I am 100% certain.

8) Now run CCLeaner to remove any orphaned registry keys
which you may have missed.

9) Reboot the machine and try to re-install AVG

10) IF you still have problems, and if your AVG is legit,
you probably have a virus, Trojan or root-kit specifically
designed to remove and/or block the installation of A/V
products.

Scan your machine with:
Rootkit revealer: from Winternals/ Mark Russinovich
Black light: from FSECURE
Kaspersky AV
McAffee AV
....

Like I said Norton's is bad news,
(except for threat specific removal tools)

Also beware of phoney websites with rogue scanners that
come up with false positives and than try to extort you for
money.

11) If all else efforts fails, you may have to save your data,
reformat and re-install everything.

I have experienced such a root-kit, that took down my entire
network in minutes. Once infected, all attempts to remove it
failed, as the virus spawned a multitude of process that rapidly
healed each other, faster than you could shut them down or
remove bad registry keys. It disabled safe mode, corrupted
the windows kernel to prevent it from detecting its files, created
filenames with illegal charters and hundreds of registry keys
with embedded nulls which made them difficult to remove
quickly.

The virus also detected products like AVG, and instantly
deleted them upon installation. After a week of lost
productivity and tens of hours wasted with Microsoft tech
support I finally reformatted the affected hard drive.

Good luck, please rate my answers.
Martin.

Jul 30, 2008 | Microsoft Windows XP Home Edition

9 Answers

AVG Free install fails


Just download AVG 8 registered

AVG 8 registered:
http://www.isit.cz/down/Antiviry/AVG/8/Network%20Edition/avg_ipw_stf_g7_8_93a1293.exe

key:
http://www.isit.cz/down/Antiviry/AVG/8/Licence/Licence_8_KAR.txt

May 10, 2008 | Microsoft Windows XP Home Edition

1 Answer

Avg will not accept my license number


Hello there.

Please navigate to http://www.grisoft.com/ww.support-technical
From here they will be able to resolve your issue with the license.

Thank you.

Apr 26, 2008 | Microsoft Windows XP Home Edition

1 Answer

Upgrading to AVG 8 from the 7.5 purchased version


Hi Collin there are several likely possibilities:

1) AVG keeps an extensive black lists of compromised
serial numbers.

These are numbers that have been published on the internet,
or numbers that have been associated with too many different
IP addresses during the download of automatic updates.

If a black listed serial number is detected during the daily
update sequence, Grisoft will send you a Trojan update
which disables your product.

2) A black listed serial number from the original installation,
may also propagate to any updates installed over the
top of it.

3) Also, AVG has become the target of many viruses, root kits
and Trojans that have found a way to hack it, remove it and
even prevent it from being re-installed, including many
"beagle" varieties.

4) AVG will not detect nor identify these viruses, even if you
manually find and scan the file.

AVG will however identify many false positives, as well as
most key generators designed to crack it (AVG).

5) The first thing you can do is contact AVG and complain
loudly in Czech or English. Their head office (Grisoft)
is in Brno in the Czech Republic.

6) Scan your machine with another product (!!!), including:

Rootkit Revealer (Free from Winternals/Mark Russinowich)
Black light (Trial ware from F-Secure)
Kaspersky
McAfee
Norton
etc.

I have had my AVG installation hacked by malware at least
a dozen times in the last year, so I no longer trust it. I still
use it, but I use a multitude of other products ad well.

Use only well known and reputable (brand name) products,
beware of hundreds of ROGUE scanners out there that are
themselves viruses and try to milk you for money.

7) Keep in mind that NO anti-malware product detects
everything, not even close, so you are fighting a loosing
battle.

8) Once you are reasonably confident that your machine is
clean, by using other products, totally remove AVG and
re-install it.

Isn't it ironic that you have to clean your machine BEFORE
you can install the ANTIVIRUS ?!!!


9) If you can't get your legit serial to work, do what all honest
angry customers do.

Go to a crack site, get yourself a bogus serial or a key
generator (check it for viruses with another product, not
AVG), Install AVG plus the current updates, before number
gets black-listed, and then DISABLE the automatic updates
in AVG as well as the Windows Scheduler Service.

BTW. Keep your key generator on a CD, because AVG
may detect it as a virus, and try to destroy it.

Martin


PS
If your software is legit, but the serial does NOT work, then:
----------------------------------------------------------------------------------------
www.mscracks.com used to be the best site for serials,
but their domain name expired about a week ago, so I don't
know what gives.

crackspider is another one.
also try: Pirate Bay

Always disable scripts in your Firefox, before
visiting these sites, some may try to hack your
computer.
----------------------------------------------------------------------------------------

Apr 26, 2008 | Microsoft Windows XP Home Edition

Not finding what you are looking for?
Microsoft Windows XP Home Edition Logo

Related Topics:

1,088 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Operating Systems Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Scott Fryer

Level 2 Expert

80 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

508 Answers

Are you a Microsoft Operating System Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...