Question about Microsoft Windows XP Home Edition

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Unable to install AVG 8 free

Hello, Each time I try to install AVG 8 free I get a problem concerning the registry quoting the error 0x80070005. Can you help with this please, Regards, John.

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  • John Hall Jan 15, 2009

    Hi strippy, Thanks for the mail. the precise message I get when I try and install avg 8 free is: Action failed for Registry key HKLM\Software\Microsoft error 0x80070005. Hope this helps, Regards, John.

  • charles850 Mar 13, 2009

    Have had to resort to Avast free for now, short of reinstalling windows where Avg installs fine.

    I've tried the official AVG uninstaller, reset permissions cmd, fix ctf cmd and nothing will persude avg to reinstall keep getting the dratted

    Local machine: installation failed
    Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
    Error 0x80070005

    message. I've searched for and deleted every avg, avg7 and avg8 file and registry entry, so I think there's something AVG aren't telling us about uninstall and subsequent reinstall problems (I SUSPECT it's to try to MAKE us PAY for the paid version.......)

  • charles850 Mar 13, 2009

    I too have the dreaded registry error problem as do about 5000+ other people! (Error 0x80070005)

    Short of a windows reinstall, where avg installs ok, after uninstalling avg I cannot get it to reinstall free version. Tried everything, reset permissions cmd, fix ctx cmd, registry and temp file cleanup/ repair, manual registry clean for avg, avg7,avg8, cleanup all old avg files. Nothing works short of windows reinstall. Funnily enough Avast free installs fine. I've run Malwarebytes anti-malware, vundo fix and spybot, so seem to have a clean system.

    At this point I begin to suspect duplicity by AVG to try to force us to PAY for their paid version....

  • nirni Mar 19, 2009

    error:action failed to registry key?HKLM

  • Vanja Djuric
    Vanja Djuric May 11, 2010

    clear it up a bit... did you have AVG insteled erlier? and, what antivirus are you using now? did you uninstall the curent antivirus, when trying to instal AVG?



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  • 33 Answers

Strippy had asked you a right question. You may be trying to install AVG when you have already one antivirus program running. OR you had once installed AVG sometimes in the past, but uninstallation was not properly done. Hence it is showing registry key error.

1. If you are running any anitvirus prog now, first uninstall it. Then restart the machine.

2. Now you try install AVG. it should install. if not, try the following

Go to system restore and create restore point for safety.

go to run and type regedit and then enter

Press cntrl + F for finding earlier registry keys of AVG. Try to find out all old registry keys amd delete them all.

Restart the machine. Its DONE.

Posted on Jan 15, 2009


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