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I havew a macbook.. I want to scan smething into my 6310 all in one office jet. Each time I try I receive an error message" Scanner quit unexpectedly. Relaunch?"S0 I REPEAT MYSELF AGAIN AND GAIN TO NO AVAIL. QHART What can I do to get the computer to scan material ( text) in?  Judith (703) 593-`1721

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Try to reinstall the drivers

Posted on Jan 15, 2009

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Have a hp office jet 6310 and i use it wirelessly all the time for printing and have used it to fax. I have never used scanner but would like to. when i click start scan or scan to it show select...


I suggest that you run the scan from a computer and not from the printer, it works tons better. Each computer needs to have the install program run on it, NOT PLUG AND PLAY. Plug and play will make most stuff work, but not everything.
Further, HP printers are fussy about exactly when to connect the printer, get the correct install program for your printer and OS from HP.com, and install following the directions exactly.
Scanning is the one function that never works with plug and play.

Feb 12, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Message `no scanner options' although I have just


Disconnect power cord from back of printer ( while printer is on )
while holding the power button connect the cord back.

try to scan

Jun 18, 2010 | HP J4680 Office Jet All-In-One Printer

2 Answers

Can't scan- Refer to device documentation to


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

May 19, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

I finally installed the scanner protion of my HP officejet 6310 all-in-one printer and it worked great for 1 day then the scan program disapeared and I can only scan from the "paint" program, so I can't...


downlaod revo uninstaller from this likn then install in computer.
Then open it and uninstall all hp application it also dleete registery settings of it.

Then again install all application and driver for it.
http://www.revouninstaller.com/revo_uninstaller_free_download.html

Jul 10, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP 7590 office jet pro scanner does not communicate


Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Jun 17, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

My 6310 all-in-one just quit scanning. The


Check your USB drivers. Be certain there are no errors in Device Manger.

Jun 13, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP Photosmart C3180 All in One - Scanner problems


twain is a driver, it could be corrupted at this time uninstall again and reinstall the software

Sep 18, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Load Paper in Feeder Error Message


i had this problem b-4, sometimes you have to turn the printer on and off seceral times befor it works. if you go to your trouble shooting under printer problems you take like a survey to find the problem. was it on when there was a storm? sometimes that can cause an error in the system to. sometimes you just have to repeat over and over w/ turning the computer and printer on and off several times until it works. good luck!!!

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