Question about Maytag Neptune MAH5500B Front Load Washer

5 Answers

Mah400aww just tumble s no spin

Working on a mah4000aww neptune front loader ,,just tumbles drains water and contnues to tumbles and goes off no spin can u help thnks mm

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  • Mel Moskowitz Jan 15, 2009

    mah4000aww lock comes on machine drains then continues to tumble back and forth ,,no spincould this be micro switch or board pls adv mel

  • Mel Moskowitz Jan 15, 2009

    motor is good it tumbles one way stops then the other way ...it wont spin ...insterad of spin cycle it keeps tumbling....mah4000aww pls advs
    motor is good belt is on

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5 Answers

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Remove tub then check your motor working.check its power supply.also put some oil then check.

Posted on Jan 15, 2009

  • kishor khatri
    kishor khatri Jan 15, 2009

    i think your tub grip is bad with motor.u have to set grip.

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Hello there, to start the fact that the motor tumbles but does not spin does not necessarily means it works fully. This machine has a variable speed motor that can be defective only on one function. In any case that is rather unlikely.

The most common is either a faulty motor control unit, or a lose contact on the wiring harness.

wiring harness can be tested using a multimeter ,

motor control unit is a board sealed inside the appliance, and must be tested thoroughly.

Even if it is unlikely also a problem on main control board can cause motor malfunction of this kind.

Also ensure the drum is running freely, not oscillating or stiff, otherwise you may also have drum bearing problems.

Here you have the parts to inspect , with diagrams to locate them, and price:

Motor control unit: CONTROL ASSY., MOTOR

Wiring: WIRE HARNESS, MOTOR CONTROL

Motor: MOTOR, VARIABLE SPEED

Main control board: Control Board (CNTRL-ELEC)


Posted on Jan 15, 2009

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Hi!!! control board is bad r12 resistor is shorted change board and you should be fine..

Posted on Jan 15, 2009

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Take the back panel off,see if the belt has broke if not,check your motor control board for burn spots ,front bottom right inside washer,if not that then your motor has gotten weak and will not turn the drum,let me knoe what you find-mike

Posted on Jan 15, 2009

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  • 318 Answers

Sounds like you have a door latch problem. somtimes the latch lock wax motor can fail and not allow the unit to think the door is locked.
does your "locked" light turn on???
also how old is your unit?

Posted on Jan 15, 2009

  • 1 more comment 
  • Tom Zwiebel
    Tom Zwiebel Jan 15, 2009

    by the way, are you sure it is tumbling or does it just drain the water with no tub movement?

  • Tom Zwiebel
    Tom Zwiebel Jan 15, 2009

    if you have no tub movement, then you may have a bad motor.
    it will require a new motor and control board, and there is a replacement kit available from maytag, but it is about 300 bucks. i would call maytag if you dont have tub movement and ask if they will help with the cost of parts.


  • Tom Zwiebel
    Tom Zwiebel Jan 16, 2009

    im still going to say that your motor has failed. this model has a problem with the motor and if your serial numbers first 2 digits are less then an 88 then it would need motor conversion kit #12002039. i found them online for about 190 bucks.
    i feel safe to tell you that this new motor and control board kit will fix your problem.


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