HELLO MY NAME IS ANDREI
I THINK YOU MIGHT OF LOCK THE DISC. BY DOING THIS YOU BLOCK THE PLAYBACK OF THE CURRENT DISC. SUBSEQUENT ACESS TO A LOCKED DISC REQUIRES A SIX DIGIT PASSWORD THE DEFAULT PASSWORD IS 136900. THIS WILL UNLOCK THE DISC LOCK FEATURE. MAKE SURE YOU GO YO SETUP AND CHOOSE UNLOCK DISC LOCK PERMANENTLY OR IT WILL KEEP DOING IT EVERYTIME YOU PLAY THE SAME DISC. HOPE THIS MIGHT OF SOLVED YOUR PROBLEM.
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I would take it back and exchange it ,,if you purchased it new,,But if you bought it used,,and cant take it back,,I would take the top off ,,You can acces the dvd to retrieve disk and maybe see what the prob is,,thanks and goodluck
my dvd player did the same problem. and i solved this just with a screw driver:) if your dvd player s guaranty finished!! switch off the player and open the screws which r 2 on sides and 3 behind the dvd. open the cover and take off the two group of cables on the chipset which are on the mechanical part side! (mechanical side: dvd driver) than plug the cables again to their socket. its done! close all and go on ! i hope this will solve your problem as mine...
Some DVD(like freebie from newspaper) needs password to see all the contents on it. If this is not the case, you might have parental control set in DVD system. Look for it in system control panel.