Hi ! I am the girl asking about the stuck mouse pad on the dell. I can't even get it to go to the screen with the safe mode now. Everytime I start the computer it just goes back to the screen I got stuck on.
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Try booting to safe mode and check if your mouse works inside safe mode.
Restart the computer and tap F8 until you see the options to boot to safe mode. Use the arrow keys to highlight either safe mode or safe mode with networking. Hit enter.
Once you are inside safe mode, check if your mouse works. If it works, then you just need to update the mouse driver. You can use RadarSync to search and install the update into your computer. You better use Safe Mode with Networking because RadarSync needs the internet or even the manual updating process needs an internet connection.
Usually what happens with my Dell Inspiron desktop, even on safe mode it goes to the logon screen. I have never experienced that with my Dell Inspiron 1318. When you log in and it shows you the black screen, try pressing the function buttons. Try F8 or F12. You should be able to start the computer in Safe Mode. If possible, enter Safe Mode with Networking so that you are able to search the web. If you don't mind me asking, why is it that you need safe mode? Is it a virus?
Check if system is booting in bios. Disconnect external peripherials except keyboard and mouse.Restart the system in safe mode,Do msconfig,disable startup and non microsoft services.If issue persist ran a diagnostics on memory and harddrive. Try to start system using 1 memory module at a time if you have 2 memory modules.reseat memory module and check.
Did this start happening right after a change in the system? IE: a new installation or update. Reboot pc and tap f2 while it is starting. That should get you to safemode. While there uninstall and new software you added. If you did not install anything new, still go to safe mode and post again what you see.
You most likely have a problem with your hard disk. It's possible a virus did some damage, or a power surge interrupted it while it was writing to a critical file. You can try connecting a mouse to one of your USB ports and booting into safe mode to do a virus scan but most likely you will save time and trouble by simply re-installing your operating system and reloading all of your software.
In the touchpad settings (Control Panel, Mouse) see if tap to click is enabled, if so uncheck and see if there is any difference. Also try booting in the safe mode, and see if that changes anything (F8 during boot to access safe mode) If no difference, then you'll likely need a new palmrest to fix the touchpad. If the touchpad works normally in the safe mode, try a new touchpad driver from support.dell.com