Hi ! I am the girl asking about the stuck mouse pad on the dell. I can't even get it to go to the screen with the safe mode now. Everytime I start the computer it just goes back to the screen I got stuck on.
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Try booting to safe mode and check if your mouse works inside safe mode.
Restart the computer and tap F8 until you see the options to boot to safe mode. Use the arrow keys to highlight either safe mode or safe mode with networking. Hit enter.
Once you are inside safe mode, check if your mouse works. If it works, then you just need to update the mouse driver. You can use RadarSync to search and install the update into your computer. You better use Safe Mode with Networking because RadarSync needs the internet or even the manual updating process needs an internet connection.
Usually what happens with my Dell Inspiron desktop, even on safe mode it goes to the logon screen. I have never experienced that with my Dell Inspiron 1318. When you log in and it shows you the black screen, try pressing the function buttons. Try F8 or F12. You should be able to start the computer in Safe Mode. If possible, enter Safe Mode with Networking so that you are able to search the web. If you don't mind me asking, why is it that you need safe mode? Is it a virus?
Hi there. My name is Alex and I am here to help solve this problem
Depending if the BIOS has legacy USB support for keyboard and mouse enabled, you should be able to run safe mode by pressing F8 before the computer boots into windows. I would not recommend going into the BIOS if you do not have much knowledge to the computer as one wrong configuration could cause some behaviour problems or even damage to the pc's components
I recommend connecting a keyboard and mouse that have cable and the PS/2 connectors (purple and green) which can be found at back of the computer at the top. Then restart your computer, hold down F8 and you will be able to run safe mode. The mouse and keyboard will then work
Keep both the keyboard and mouse plugged in and boot windows. When you get into windows, plug in the USB keyboard and mouse into a USB slot and wait whilst it detects it. After a couple of minutes you should be able to use your USB mouse and keyboard and take out the PS/2 keyboard and mouse
I hope this has helped. Please let me know if you have any questions or need further assistance.
In the touchpad settings (Control Panel, Mouse) see if tap to click is enabled, if so uncheck and see if there is any difference. Also try booting in the safe mode, and see if that changes anything (F8 during boot to access safe mode) If no difference, then you'll likely need a new palmrest to fix the touchpad. If the touchpad works normally in the safe mode, try a new touchpad driver from support.dell.com