The 3 buttons for sound- mute, speaker up and down (top left on keyboard next to esc) to responding, not sure what to do. Thanks!
I've had similar problems on a couple dells i've worked on - what solved the problem for them was flashing the bios with the version found on the manufacturer website, so i would give that a shot
"flashing" your bios is basically performing an update for it. You can do this by looking on the driver download section of your manufacturer's web site. Once you find your particular computer look for a "BIOS" tab and run the version they have posted on the web site. Usually you don't have to do anything after downloading/running it, your computer will go through an updating process and restart, but after that you're done - if of course that is the problem.
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thanks for responding but what does "flashing the bios with the version..." mean?
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