Question about Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

Turn your power on and off again

This is the message I keep getting on my camera display. My camera is a Sony Cyber shot. When I turn in on picture review it works fine, but when I want to take a pictures I keep getting above message. I have fully charged the battery. What would be wrong with my camera? Thank for your help Farzad

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Sony Technical Support Team is the first place to ask. This may be a firmware error, in which case the camera will need to be replaced.

Posted on Jun 16, 2007

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Posted on Jan 02, 2017

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2 Answers

When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

Have a sony cyber- shot and out know while usign it the zoom started moving in and out on its own. now the camera turns on but just zooms in and out and then tells you to turn it off and on again


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

May 11, 2011 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

As soon as i turn it on it beeps and says turn the power off and on again the lens wont move in and out


I'm sorry that the camera display the eror: turn the power off and on again. If turning the power on and off again does not resolve the error message, try doing a power reset. Refer the URL for the information to reset a Cyber-shot® digital still camera back to original factory settings:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C265373

If the issue is still unresolved, service may be required.

Jan 04, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

When I turn the camera on it says "Turn the Power off and on again"! I do but keep getting the same message?


If turning the power on and off again does not resolve the error message, try doing a power reset.
If the issue is still unresolved, service may be required.

Jul 25, 2010 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

Camera turns on, lens cyles (in and out) 3 times, then camera displays a message "Turn the power off and on again" superimposed on the display. Image is not in focus and camera will not take picture, just...


Hi,
This is lens mechanism problem and lens assembly will be replaced to fix the issue.
Lens tries to correct its mechanical error three times then gives up and you see turn power off and on again display in lcd. If camera is under warranty, please call Sony to get it fixed or take camera to local camera repair shop if its out of warranty.
Thanks.

Jun 13, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

I have a Sony cyber-shot dsc-w30. When I turn it on the lens goes in and out, I get a message on the screen saying "access" then I get a message saying "turn power off and on again".


Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem

Aug 08, 2009 | Sony Cyber-shot DSC-W30 Digital Camera

1 Answer

Sony cyber shot 7.2


Hi,
    Mostly this symptom shws in two ways First is lens and second is main board.Just try it as i said. First dont turn the power on just press PLAY button from which u see the pics.If it turns on and you are able to see picture display on the LCD  then switch it to pictur taking mode.It means that the problem is in lens.And in doing this procedure it shows nothing on the lcd and not go to play mode and message "TURN THE POWER OFF AND ON AGAIN"appears Then the problem is in main board.
Thanks for using fixya.

Nov 02, 2008 | Sony Cyber-Shot DSC-S500 Digital Camera

1 Answer

Turn power off and on again message


turned camera on and off as instructed and i keep getting that same message. lense cover does not open.

Oct 13, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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