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Cannot install upgrade to messenger so I can use my webcam

The update downloads and then I get this message from Window Live Installer: "There was a problem with this installation. Windows live suite was not installed.

System error details
Code: 0x80070057
Description: The parameter is incorrect."

This happens every time I try to sign onto messenger. I need it to use the webcam. Messenger will not sign me in until I upgrade from version 6.10207. The webcam works when I use the scanner wizard but I cannot connect to another computer to use it.

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  • singerdancer Jan 15, 2009

    I found the solution to my problem. It was suggested that I upgrade to Messenger 7.0 and offered this link: http://microsoft.com/downloads/details.a... I followed the link and downloaded Messenger 7.0 and it successfully installed. I haven't tried my webcam yet, but it looks like it should work fine now. Yeah!!! Hope this helps anyone else who may have this problem.

  • singerdancer Jan 17, 2009

    I did not uninstall the older version of Messenger. I just downloaded version 7.0 and now everything is working fine. I had corrected the problem before reading the other solution, so I did not follow the instructions for that solution and cannot comment on it. Thank you for your input.

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  • 1,102 Answers

First uninstall the one you have
then do a windows update on your pc
you should be able to download an update for messenger after that.
If you still can't then open add and remove programs
then windows programs scroll down and make sure there is no check mark in windows messenger
if there is then take it out once done restart pc then download windows live messenger again

Posted on Jan 15, 2009

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1 Answer

I can't sign in my yahoo messenger


Few sugesstions :
1) Uninstall your current YM, restart your pc/laptop, then try installing a new one. Link : a) http://www.mydigitallife.info/yahoo-messenger-10-final-full-version-offline-standalone-setup-installer-download/ b) http://www.geckoandfly.com/6309/download-yahoo-messenger-10-full-offline-installer-15-8mb/
2) If it does not work, try check if your windows is installing new updates, sometimes YM does crash when window is updating. If you are using Win7, then just go to: --> Control panel/ System & security/ Windows Update/ Change setting
In the setting panel, you will see "Important Updates" box selection. Change it to "Check for updates but let me choose whether to download & install them". Restart your pc/laptop, then try log in to your YM.
3) If it still crash, then your internet connection might be the problem, & also, Yahoo! can be down sometimes too.

May 30, 2011 | Yahoo Messenger

3 Answers

Error "msi_check: 0x80280002" ,


Error "msi_check: 0x80280002 i tried installing windows live messenger

Feb 17, 2011 | Microsoft Windows Live Messanger

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Dear gentlemen/ladies Tried to upgrade to Windows Live Essntials 2011 as well as trying to upgrade Windows Messenger but on my home WIN-XP incl SP3 computer as well as my Viste Home when downloading the...


Windows Live essentials 2011 was writen for Windows 7 users only..
You need to uninstall windows live and reinstall the previous version of the live software.

Jan 24, 2011 | Computers & Internet

1 Answer

I can't install windows live messenger, it encounter a network error while attempting to read from the file C:\WINDOWS\Installer\Messenger.msi


I found the site below and thought of your situation. Here is the message I received:
-------
"Network error occurred while attempting to read from the file:
C:\\WINDOWS/Installer/Messenger.msi
Please close all other open programs, and then try again. It looks like another program is preventing the installer from working. hr.0x80070643"
-------
If it's the same message, and you haven't found a solution yet, then this will do the trick. Although it's an older post, it works just fine for the current 14.0.8117.416 Messenger update issue:
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=346865&forumid=1
Scroll about halfway down the page. Look for Microsoft Customer Support (Joan, Technical Support, Live Essentials):
Note: For the Windows Installer Cleanup Utility, I downloaded from this link (you'll want the latest version wherever you get it - 2.5.0.1):
http://www.softpedia.com/progDownload/Windows-Installer-CleanUp-Utility-Download-18442.html

Jan 23, 2011 | Computers & Internet

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Webcam driver or installer?


http://support.creative.com/Products/Products.aspx?catid=218

Choose the product by clicking on the above link and then you will have access to download the drivers.

Sep 07, 2009 | Creative Labs WebCam Live!

1 Answer

LifeCam installer error


After you get your camera installed properly, DO NOT unplug it from the USB port as it will cause
the drivers to be corrupt and render the camera unusable till reinstalled it properly.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Feb 26, 2009 | Microsoft LifeCam VX-6000 (68C-00001)...

1 Answer

Acer crystal eye webcam cant use in yahoo messenger


Make sure all of your drivers are updated for the webcam and the sound card. To check the drivers go to the manufacturer's websites for each of these products. Also, make sure your yahoo messenger is updated and make sure that the Windows Live Essentials is updated to latest version. If this does not solve your problem, please let me know.

Jan 09, 2009 | HP Compaq Business Notebook nx7400

9 Answers

When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202)


This might be a compatibility problem between your webcam drivers with the new Windows Live Messenger program. You may want to:

1. Update your webcam drivers and see if Windows Live Messenger can detect it when you run the Audio Video setup from its Tools menu.

2. Or you can downgrade back to the older version of Windows Live Messenger which is compatible for your camera. Doing this however also requires that you uninstall all the Windows Live Beta products from your computer.

Note: You will not see a separate Windows Live Messenger on your Add/Remove programs, instead you will either see there Windows Live Beta products or Windows Live Essentials.

You can download the older versions of Windows Live Messenger from:

Windows Live Messenger 8.1:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en

Windows Live Messenger 8.5:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


~ Carlos

Nov 10, 2008 | Computers & Internet

1 Answer

LifeCam installer error


Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jul 02, 2008 | Microsoft LifeCam VX-1000 WIN-Blk Webcam

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