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Re: DVD drive not reading properly
Well this apparently is a large problem with Lenovo and specific drives coming out of India Such as Matsh*ta Drives...and the Lenovo people have not addressed this......There are several Ideas floating about...One person noted that his DVD drive is working great with the Vista OS...others that have downgraded to a better (fewer problems) XP OS/platform have had many problems with the CD/DVD drives...so it could be Software or Hardware related however...one person noted (his words not mine) = "Problem is that some dust accumulate on the lens of the drive and hence it stops recognizing the discs.So
what I did yesterday is that I opened the drive, then opened its screws
and then cleaned the lens with a soft and clean cloth. after that i put
it back in its place and then my drive started recognizing all the
discs." So I hope some how the problem is solved for you all soon and I hope this has been helpful in some way...Thanks ..The Fang
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Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.
Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:
power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.
The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay
Try using a known-good (for instance, a movie you just watched on your TV). If it doesn't read that disc, make certain you have seated the disk in the drive properly (Laptop drives have a *CLICK!* when you have seated the disc properly). If that doesn't work- if the laptop is in warranty, get it fixed. If not, use an external drive to fulfill your media needs
Its possible the drive is going bad or if you did not buy this new the previous owner may have taken the DVD drive out and replaced it with just a CD drive, one way to check this on your dell is to look at the picture below and you will see that it says dvd on it, Check to see if yours looks the same if it is not the same chances are it was replaced. You can always right click on the cd drive within my computer and go to properties and see what it says, Hope this helps you out and should you need any other help let us know thanks again.
These discs that are written on other systems, were they finalized or are they multi-sessions discs that have been left open? Some drives have difficulty dealing with multi-session discs created by other drives. By telling it it is OK to format the CD, it is writing a new TOC (Table of Contents) that is blank since it did not see anything on the disc previously (so it didn't know there was anything to carry over from previous sessions). Now all other drives that try to read this disc are now reading an empty TOC and figure it is a blank CD.
You can try writing a disc on another computer and making sure it finalizes it, then try reading it with your laptop. You can also try to burn data to a CD on your laptop making sure the disc is finalized and try to read it on another computer to verify these suspicions.
First Go to control panel- System icon- Hardware Tab- Device manager Expand the CD/DVD roms- Right click on your CD/DVD drive and Uninstall it.
Now download the utility from the following link and just run it on your system. http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip
It will take a quick minute to run this utility.
After this restart your computer. It should work fine