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i have a problem when i connect my mp3 with the computer it give me not recognized
Problem for SanDisk Sansa m240 (1 GB) MP3 Player
Problem with my MP3 player...
Solution #1
posted on Jun 29, 2007
I am having the same issue. I loaded my M240 with music, then umpluged it from the USB cable. It didn't do the "building library" thing like it always does, and now when i turn it on it just loops from the "Sandisk" startup screen to the "Sansa initiallizing" screen. The same as you, when i connect it to the pc it isn't even recongnized and the player loops the "initiallizing" screen again. I put a request in to Sandisk last night, so i might have a solution for us later today.
Hope that helps.
Comments:
Jun 29, 2007
- I've done alot of research on this isssue and call Sandisk customer support. They will walk you though some steps to try and recover you player, but more then likly they will have to replace the device. This is a wide spread problem with a few versions of firmware. If you can try to return it to the place you purchased it from. It is so wide spread that most retailers are exchaning the player if it is still under warrentee. But when you do get the new play, imidatly update the firmware with the latest version from Sandisk.comHope that helps.
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