Question about SanDisk Sansa m240 MP3 Player

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Problem with my MP3 player...

Iam having Sandisk sansa M240 MP3 player..I am facing some problems on that product...I cannot able to turn on the player..Even It cannot recogonised the drivers when i try to connect with my computer...Please provide response...

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I am having the same issue. I loaded my M240 with music, then umpluged it from the USB cable. It didn't do the "building library" thing like it always does, and now when i turn it on it just loops from the "Sandisk" startup screen to the "Sansa initiallizing" screen. The same as you, when i connect it to the pc it isn't even recongnized and the player loops the "initiallizing" screen again. I put a request in to Sandisk last night, so i might have a solution for us later today.

Posted on Jun 29, 2007

  • Jay Harrell Jun 29, 2007

    I've done alot of research on this isssue and call Sandisk customer support. They will walk you though some steps to try and recover you player, but more then likly they will have to replace the device. This is a wide spread problem with a few versions of firmware. If you can try to return it to the place you purchased it from. It is so wide spread that most retailers are exchaning the player if it is still under warrentee. But when you do get the new play, imidatly update the firmware with the latest version from Sandisk.com

    Hope that helps.

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2 Answers

I missed the sansa m240 software so iam looing of the sansa m240


You can download the software from the manufacturer's web site at http://www.sansa.com

Mar 17, 2009 | SanDisk Sansa m240 MP3 Player

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Formatting sandisk sansa m240


how to download songs and delete the songs

Jul 05, 2008 | SanDisk Sansa m240 MP3 Player

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Software


You could try this web site here. Hopefully they have the information you are seeking.
http://www.sandisk.com/Products/Catalog(1161)-SanDisk_Sansa_m200_Series_MP3_Players.aspx

Good Luck

Jun 30, 2008 | SanDisk Sansa m240 MP3 Player

9 Answers

Lost my instructions to my sandisk sansa m240 mp3 player


I looked long and hard and was able to find the answer.. It should not be this hard but here you go; Its the link to the pdf file:

http://www.sandisk.com/Assets/File/pdf/retail/Sansa_ug_Eng_m200.pdf



Glad to help!

Jan 10, 2008 | SanDisk Sansa m240 MP3 Player

5 Answers

Stuck in "sandisk initializing screen"


To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Dec 02, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

May 04, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Player will not start


Call Sandisk support. This is a problem with a batch of M240's from 2006.

Mar 09, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers

Freezing


Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: http://www.sandisk.com/Retail/Default.aspx?CatID=1326 or http://www.sandisk.com/Retail/Default.aspx?CatID=1376 If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.

Dec 27, 2006 | SanDisk Sansa m240 MP3 Player

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