Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen 4GB Freezes and wont turn off

It was playing fine then I didnt use it one night and the next day it wouldn't work. It lets you move through menus but you can't play anything, then it freezes up, then it won't turn off.
Any ideas?

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No fix - obviously a piece of junk - certainly not going to Buy support for junk
thanks anyway
andie

Posted on Jan 15, 2009

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Hi, My Creative ZEN has frozen up. When you switch it on a 'rebuilding' screen is displayed and once that has run its course the last song that was playing is displayed as playing but does not play &...


First of all, I hope you mad a backup of it's content, becouse there is
no other way, it need to be fomated from it's service menu.

1. Make sure bthat your Zen is turned off and has a full battery.
2. Press and hold the Play/Pause button and Back/Options button simultaneously.
3.
The Recovery Mode screen appears when the player, and three menu items are shown: Clean Up, Format and Reboot.
4.
Format your ZEN and then do a clean up.
5. When done reboot.
6. Hook it up to your computer an reflash to the latest firmware, you can download the tool here to flash your firmware:
http://ccfiles.creative.com/ManualDn/Applications/PDE/10398/0x8CCCF7FC/CT-RT_PCAPP_2_00_05.exe

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