Play back will skip and jump. The video will freeze while the audio skips ahead. These are small jumps. Sometimes it will resolve, sometimes I have to jump back and hit pause to resolve the skipping/jumping. Included in play back is recorded shows and when I pause live TV.
Kmej350,
Thank you for bringing that to someone's attention as I would love to help you with it! If you need the receiver replaced, you can feel free to email me your account number so I can see about getting a replacement shipped to you! My email address is [email protected] and I'll look forward to the opportunity of getting this taken care of for you so you can start to enjoy your programming!
SOURCE: recordings skip to Live TV
Actually when I contacted Dish, they offered to replace my unit and I'm glad to say it went very smoothly. Never did receive confirmation on what the problem might have been but I didn't even have the protection in place and they replaced it, no questions asked. I'm guessing they were aware of the issue whatever it was. I was afraid it might have had something to do with sitting the unit on top of some of my other stereo components.
SOURCE: recorded shows/movies skip when played.
The hard drive is failing. I suggest you have it replaced before it is totally gone. When the technician comes out ensure he checks the system end to end to eliminate any other possible issues that may be conducive to a future loss of service. Dish technicians are tasked with this responsibility however a sub may not do the same. Thanks for using Fix Ya.
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At this point I'm a little confused. I responded to MikeL DISH. I sent an email with my account number. MikeL DISH has not replied to my response. Here is the weird part, my DVR seems to be working better.
At this point I'm a little confused. I responded to MikeL DISH. I sent an email with my account number. MikeL DISH has not replied to my response. Here is the weird part, my DVR seems to be working better.
At this point I'm a little confused. I responded to MikeL DISH. I sent an email with my account number. MikeL DISH has not replied to my response. Here is the weird part, my DVR seems to be working better.
Kmej350,
Kmej350,
I apologize for the duplicate post there. I believe I've followed up with all emails I've received. If you've emailed me and haven't received a response, I apologize if it had gotten overlooked. Please try one more time and I should get it. Thank you very kindly for your cooperation as we work to get this taken care of for you!
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