Question about Brother MFC 420CN All-In-One InkJet Printer

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Just brought new black cartridge installed 6 times,

Every time it says no cartridge open and reinstal

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Did you peel off ALL the contact-protective tape? Did you maybe touch the connector pads? If so, grab an eraser and scrub it clean (shiny) again. Fingerprints have oil and will mess up the connection.

Also, look into the printhead socket and make sure there is no dust, fluff or paper bits in there too.

Did you remove/reinstall new with power off? It HAS to be on ;-)

Did it automatically do a 'cleaning' to get the new ink flowing?

b/c it is an All in One. you will probably have to put the printout on the scanner glass (favce down) so the printer can realign itself to the new cartridge.
As a last resort (it is Windows, right??) Reboot the machine and it will FIND and TEST the printer status again

Posted on Jan 15, 2009

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