Question about Office Equipment & Supplies
We've had the scanner for a little over 2yrs. It worked ok until recently. All the color pictures scanned are faded and have SEVERAL raindow colored stripes horizontally across the image. Any line artwork scanned appears with gray horizonal stripes. We've tried reinstalling the software and downloading new drivers but no luck. Any help would be great. Thanks.
Got same problem. Beginning to suspect the traveling lamp or associated electronics. Looking out for parts suppliers for elimination trials. Strange, once in a far while it works. Updated drivers again this very day.Suggest you try a good power adapter, and if you are technical, search for loose connections. Will keep you posted if I solve mine, being an electrical engineer, NOT electronics.
Posted on Feb 27, 2010
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Posted on Jan 02, 2017
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