I was told that i needed to download a new map. well i have the ram memory and i all so have ansd card. which do i load the map in card or memory. at the time i was trying to ge map my computer would time out on me. i now have a better computer. please help
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Re: i have a tom tom 930.
Get the latest tomtom Home 2.5 application from www.tomtom.com and use this app. to install your new map. you may need to set up a registeration when you visit tomtom, but the map should go on to the device as long as you have room. put everything else i.e. phonebook, music, pictures on to the card.
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some TomTom models do not have enough space to store all the possible maps you can download. You will probably have to remove your current map in order to install the Florida map. The TomTom utilities should tell you how much is need/available.
Have you installed an expansion memory card in the 720? Sometimes it wont let you download music because you have filled up the internal memory. You need to put music on to the separate expansion card. BUT... when connecting to the computer to update map corrections and software, if you have not selected INTERNAL MEMORY when it connects, it won't be able to find the tom tom software, so it will just think you have another external USB hardrive attached. SO... take the expansion card out of the tom tom, then connect the tom tom to the computer in the normal way - Voila, suddenly it now sees the tom tom and you can update software. But do not download any more music to the internal memory. Ultimately you will have to format the EXTERNAL expansion card to clear it of any tom tom software updates, then download ONLY MUSIC to the external card. Do not hit Update My Tom Tom while connected to the external card - only do this when connected to the internal memory.
If the software crashed whilst updating, you will find that if you try to restore from a complete backup when you switch on next time it will either say you cant use the map or will just freeze, fix re format both the internal memory and the memory card, then find where tom tom home had stored the files, then using windows copy the contents from the 2 folders back into the relitive internal and external card, you will then find that you will get the mesage that you cant use the map, this is because tom tom home doesent always put the map data into the correct folder, to fix this find the licence data and the map data that has been stored on the sd card instead of the internal memory and copy it into the internal memory, before switching off press the reset button, when you switch on you should find that you have a working tom tom
This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card
Connect the device to your computer.
Open the TomTom Home application.
Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.
more than likely, I just purchased a new tomtom sd card on ebay with all the new maps on it, ver.7 got it for a UK seller no problems, did you back it up on your computer? hopfully you did, then you can just connect it to tomtom home and reinstall it.
If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.
1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore
TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.